wizard errors

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
scottwilkerson
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Re: wizard errors

Post by scottwilkerson »

Did someone delete all of the XI templates that came with XI as they appear to not be installed any longer
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vital4ik
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Re: wizard errors

Post by vital4ik »

I have just picked up the role, but there is no way that someone would actually delete the templates. regardless of why its missing ,what are my options in terms of restoring the templates? can you guys send me a file with the templates folder?
vital4ik
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Re: wizard errors

Post by vital4ik »

guys i just downloaded the mail wizard from here
http://exchange.nagios.org/directory/Ad ... rd/details
installed it successfully, but when i tried to run the wizard and apply configuration, i got the very same error so i take it reinstalling the wizard does not reinstall the template:)
if possible please point me to the link where i can download just the templates or if its not possible , a file will do:)
scottwilkerson
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Re: wizard errors

Post by scottwilkerson »

If you open the mailserver.zip you will see a templates directory, and it has the templates inside that in mailserver.cfg

and these should be re-installed if you re-uploaded the wizard.
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vital4ik
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Re: wizard errors

Post by vital4ik »

Afternoon, the only place i see the file mailserver.cfg is in the
/usr/local/nagiosxi/html/includes/configwizards
how can i check where does the nagios installation is looking for it?
also another question, i do have paid support for nagios, how do i proceed on using it?
abrist
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Re: wizard errors

Post by abrist »

You can open a ticket by emailing [email protected] from your registered email address.
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vital4ik
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Re: wizard errors

Post by vital4ik »

so where would i find nagios install folder? looks like nagios is installed in /usr/local/nagios while the wizards are located in /usr/local/nagiosxi/html/includes/configwizards/mailserver/templates/
slansing
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Re: wizard errors

Post by slansing »

Yes the wizards are attached to a portion of the XI directory structure, Nagios core runs under nagios XI so the Core files are located in /usr/local/nagios/...
scottwilkerson
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Re: wizard errors

Post by scottwilkerson »

Please install the attached zip through Admin -> Manage Config Wizards
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Re: wizard errors

Post by vital4ik »

lame question, what attached file?:)
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