Nagios Support Forum

Did you get my pm? The message seems to stay in out box instead of sent items..

In fact I already tried your proposal before, but it wasn't working, so I tried changing it to the xi notification handlers. But i did the test again, set everything exactly as you asked and redid the test. The notifications are visible for test.contact and willem.dh in the notifications view, but no email has been sent out to the willem.dh email address..

Hmm, odd, maybe my reply did not get to you either I am going to try re-sending it as it has email addresses in it that we should not share on the open forum.

So the problem is that contacts seem to use an other smtp address as users. At the moment we can see in the maillog that email for contacts is sent to mail.domain.be Does anyone know how to change this for contacts? Email sent to users use the correct smtp server configures in Admin > Manage Email Settings

I replied to your PM William, can you also send me an example of a contact who is having emails routed to them from XI through the incorrect SMTP domain? Also an updated snapshot if you have made changes to them, thanks!

Email sent to a user is sent throught the correct smtp address. Email sent to contacts is sent to another smtp address... The smtp address in smanage email settings is correct... In the maillog i can see nagios trying to send email to a contact with the wrong smtp server.

How many contacts do you have that are not XI users? If the number is small, you could always make them a user with a random, large character number password. This would allow you to use the xi notification handlers instead of the core ones.

That is what I'm doing now. I need to create a user for every email contact. It isn't a "clean" solution though. Would be nice if someone could tell me why the smtp server settings from "Manage email settings are not used by the core notification handler.

Could you post a copy of your notify-*-by-email commands?

Do you mean this?

notify-host-by-email
/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -s "** $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **" $CONTACTEMAIL$

notify-service-by-email
/usr/bin/printf "%b" "***** Nagios Monitor XI Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

The reason the standard notify-by commands and the XI-notify commands are different, is due to a complete rewrite of how notifications are sent. The standard nagios commands are sent through core and use your local mta, whereas the new commands are sent through php-mailer, use postgres information.