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Re: Time-out issue.
Posted: Wed May 15, 2013 3:29 pm
by TBT
abrist wrote:TBT wrote:You're right, but after an hour the experience is as described above.
You are right as well. After an hour, the XI links will take me to a login page. Though curiously, if I click once on some other link somewhere in the fusion interface like configure etc. and then click one of the XI links, it works. Seems like a fusion session-related bug. Are you able to reproduce/experience this behavior on your fusion box as well?
Yes. Confirmed same behavior replicated. We need this addressed ASAP.
Re: Time-out issue.
Posted: Wed May 15, 2013 3:56 pm
by abrist
Did you restart apache after making the session.gc_maxlifetime changes to the XI boxes? I have been testing this some more and the sessions to the XI boxes was the cause. The main frame of fusion has the code that keeps the sessions open, so changing pages in fusion will reinitialize the session or the timeout. The sessions are actual being closed by the XI machines.
Re: Time-out issue.
Posted: Thu May 16, 2013 7:07 am
by TBT
abrist wrote:Did you restart apache after making the session.gc_maxlifetime changes to the XI boxes? I have been testing this some more and the sessions to the XI boxes was the cause. The main frame of fusion has the code that keeps the sessions open, so changing pages in fusion will reinitialize the session or the timeout. The sessions are actual being closed by the XI machines.
Yes, of course.
It isn't intuitive if users are required to click on another page and then go back. Did you test it by staying on the Tactical Overview screen, then clicking on one of the XI hosts after an extended period of time?
Re: Time-out issue.
Posted: Thu May 16, 2013 2:01 pm
by lmiltchev
I am testing this as we speak... well, just started, so I will let you know if I was able to recreate this issue in an hour. If I experience the same behavior, I will file a bug report, so that our developers can look into this more closely.
Re: Time-out issue.
Posted: Thu May 16, 2013 2:47 pm
by TBT
lmiltchev wrote:I am testing this as we speak... well, just started, so I will let you know if I was able to recreate this issue in an hour. If I experience the same behavior, I will file a bug report, so that our developers can look into this more closely.
I'll be out of office till May 27th, but will follow-up upon my return.
Thank you for your assistance.
Re: Time-out issue.
Posted: Thu May 16, 2013 3:01 pm
by abrist
Great. See you on the 28ish.
Re: Time-out issue.
Posted: Fri May 17, 2013 9:13 am
by lmiltchev
I was able to recreate this behavior and will be filing an internal bug report.
Re: Time-out issue.
Posted: Mon May 27, 2013 7:58 am
by TBT
Understood.