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Re: Request was not processed in a timely manner
Posted: Wed May 29, 2013 4:50 pm
by arnab.roy
Code: Select all
nagios 7223 7208 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/dbmaint.php > /usr/local/nagiosxi/var/dbmaint.log 2>&1
nagios 7227 7223 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/dbmaint.php
nagios 7228 7214 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/eventman.php > /usr/local/nagiosxi/var/eventman.log 2>&1
nagios 7230 7212 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/perfdataproc.php > /usr/local/nagiosxi/var/perfdataproc.log 2>&1
nagios 7231 7228 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/eventman.php
nagios 7232 7230 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/perfdataproc.php
nagios 7233 7213 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/feedproc.php > /usr/local/nagiosxi/var/feedproc.log 2>&1
nagios 7234 7233 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/feedproc.php
nagios 7235 7215 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsubsys.php > /usr/local/nagiosxi/var/cmdsubsys.log 2>&1
nagios 7236 7235 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsubsys.php
nagios 7237 7216 0 22:50 ? 00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/sysstat.php > /usr/local/nagiosxi/var/sysstat.log 2>&1
nagios 7239 7237 0 22:50 ? 00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/sysstat.php
Re: Request was not processed in a timely manner
Posted: Wed May 29, 2013 4:54 pm
by arnab.roy
Hi Guys,
I don't want to rush you guys but unfortunately this is a production system. I have a VM snapshot from a couple of days ago, if we cant find a solution I would have to look at reverting back. Let me know what you think.
Many Thanks
Arnab
Re: Request was not processed in a timely manner
Posted: Thu May 30, 2013 9:51 am
by slansing
Can you open a ticket by emailing
[email protected] ?
This way we can work with you a little closer, and possibly initiate a remote session at that point. Just let us know if you revert, because then it would make no sense for us to remote in to look around.
Re: Request was not processed in a timely manner
Posted: Thu May 30, 2013 12:30 pm
by arnab.roy
Hi ,
We already have ticket on your otrs ticketing system. But nobody responded when I asked for remote support.
You will have to give me a time suitable to UK bst timezone
Re: Request was not processed in a timely manner
Posted: Thu May 30, 2013 1:17 pm
by slansing
It looks like the ticket has been awaiting response from you, locking and moving to ticket.
Re: Request was not processed in a timely manner
Posted: Mon Jun 03, 2013 10:04 am
by slansing
Another note to add in here, please run the config permissions script after stopping your entire monitoring engine to see if it resolves this:
Code: Select all
service nagios stop
service ndo2db stop
service mysqld stop
service npcd stop
service postgresql stop
service httpd stop
service crond stop
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chmod +x /usr/local/nagiosxi/scripts/reset_config_perms.sh
/usr/local/nagiosxi/scripts/reset_config_perms.sh
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service nagios start
service ndo2db start
service mysqld start
service npcd start
service postgresql start
service httpd start
service crond start