Nagios Support Forum

ok,

adding a "default_user" in the nagios.cfg didn't work, but adding to the cgi.cfg and doing a nagios reload does indeed show a "logged in as nagiosadmin" now, but the real issue is, I would like to use authentication, but when I turn that on and comment default_user I still get my original issue:

"It appears as though you do not have permission to view information for any of the services you requested...

leaving the default_user defined, and turning use_authentication=1, works, authent works, but shows "logged in as default" and not the actual user.

So far I guess to see data, a work around is to use a "default_user" and now I can turn "use_authentication=1" on ?

Jer

You most likely have issues with your htpasswd configuration. Also, what are the contents of your .htaccess file for the nagios web/share directory?

cat .htaccess

AuthName "Nagios Access"
AuthType Basic
AuthUserFile /usr/local/nagios/etc/htpasswd.users
require valid-user

I reset the password, recreated a new file,

Updated every 90 seconds
Nagios® Core™ 4.0.0-beta1 - www.nagios.org
Logged in as ?

Also, still get the original message, use_authentication is on, ID is in all the AUTH lines, default_user is Commented out. I know that is unsafe, and that's why I would like to leave it commented out, but this "is a work around" and at least shows data.

Jerry

Ah, your path is different than the command I posted. Try: This will allow you to reset the password for basic auth. You may need to clear your browser's cache afterwards.
Re-enable authentication and make sure that the "authorized_for" directives in cgi.cfg include the nagiosadmin user. Restart nagios, test, and report back.

yep, I did do that. same errors above.

Lets check your logs for more definite errors to work from:

ok, as soon as I comment the default, get the same issues above: See my comments in between logs.

here is the access log:
10.131.86.32 - ops [28/Aug/2013:08:50:55 -0700] "GET / HTTP/1.0" 200 874 "-" "check_http/v2053 (nagios-plugins 1.4.13)"
(After reload)
10.131.19.14 - - [28/Aug/2013:08:53:29 -0700] "GET / HTTP/1.1" 401 476 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET / HTTP/1.1" 200 874 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /images/favicon.ico HTTP/1.1" 304 - "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /side.php HTTP/1.1" 200 4373 "http://nagiosdev/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /stylesheets/common.css HTTP/1.1" 304 - "http://nagiosdev/side.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /images/sblogo.png HTTP/1.1" 304 - "http://nagiosdev/side.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /main.php HTTP/1.1" 200 5011 "http://nagiosdev/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /js/jquery-1.7.1.min.js HTTP/1.1" 304 - "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /images/logofullsize.png HTTP/1.1" 304 - "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /images/weblogo1.png HTTP/1.1" 304 - "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /images/sflogo.png HTTP/1.1" 304 - "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /rss-newsfeed.php HTTP/1.1" 200 579 "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:42 -0700] "GET /rss-corefeed.php HTTP/1.1" 200 955 "http://nagiosdev/main.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"

Now, When I click on something like the Tactical Overview - hosts/services are all Zero'd out. logged in as is ?

10.131.19.14 - - [28/Aug/2013:08:53:51 -0700] "GET /nagios/cgi-bin/tac.cgi HTTP/1.1" 200 12430 "http://nagiosdev/side.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/stylesheets/common.css HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/stylesheets/tac.css HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/images/contexthelp2.gif HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/images/thermcrit.png HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/images/tacenabled.png HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:53:51 -0700] "GET /nagios/images/tacdisabled.png HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/tac.cgi" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"

Now, I do a Quick search on one of my hosts: I get the same:
"It appears as though you do not have permission to view information for any of the services you requested..." Error

10.131.19.14 - - [28/Aug/2013:08:54:04 -0700] "GET /nagios/cgi-bin/status.cgi?navbarsearch=1&host=irina HTTP/1.1" 200 8630 "http://nagiosdev/side.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:54:04 -0700] "GET /nagios/stylesheets/status.css HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/status. ... host=irina" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:54:04 -0700] "GET /nagios/js/jquery-1.7.1.min.js HTTP/1.1" 304 - "http://nagiosdev/nagios/cgi-bin/status. ... host=irina" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:54:04 -0700] "GET /nagios/images/contexthelp1.gif HTTP/1.1" 200 253 "http://nagiosdev/nagios/cgi-bin/status. ... host=irina" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:54:04 -0700] "GET /nagios/images/up.gif HTTP/1.1" 200 855 "http://nagiosdev/nagios/cgi-bin/status. ... host=irina" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"
10.131.19.14 - nagiosadmin [28/Aug/2013:08:54:04 -0700] "GET /nagios/images/down.gif HTTP/1.1" 200 856 "http://nagiosdev/nagios/cgi-bin/status. ... host=irina" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0"

And here is the error_log:

[Wed Aug 28 08:52:44 2013] [notice] SIGHUP received. Attempting to restart
[Wed Aug 28 08:52:44 2013] [notice] Digest: generating secret for digest authentication ...
[Wed Aug 28 08:52:44 2013] [notice] Digest: done
[Wed Aug 28 08:52:44 2013] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.0-fips mod_wsgi/3.2 Python/2.6.6 mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations
[Wed Aug 28 08:53:42 2013] [error] [client xxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/index.php on line 53
[Wed Aug 28 08:53:42 2013] [error] [client xxxxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/main.php on line 123, referer: http://nagiosdev/
[Wed Aug 28 08:55:55 2013] [error] [client xxxxxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/index.php on line 53
[Wed Aug 28 08:57:47 2013] [error] [client xxxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/main.php on line 123, referer: http://nagiosdev/side.php
[Wed Aug 28 08:57:51 2013] [error] [client xxxxxxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/index.php on line 53
[Wed Aug 28 09:00:55 2013] [error] [client xxxxxxxxxxxxxxx] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Los_Angeles' for 'PDT/-7.0/DST' instead in /usr/local/nagios/share/index.php on line 53

First of all, you will need to fix your datetime/timezone issues. You can use the following doc (ignore the XI parts) to set up your datetime/timezones correctly:
http://assets.nagios.com/downloads/nagi ... m_Time.pdf
Next - Does the interface ask for your username / password at all? It should ask once and then save it for the session (or longer as it will be cached).

Yes, that part does work, it prompts just once for ID/pw but then the two issues. "Logged in as ?" and no data.

Like I mentioned, if I disable "use_authentication=0" to see the data, but I don't want to use that work around.

Jer

Let's clarify... You run the following command and reset the nagiosadmin password:
The nagiosadmin user is present in the cgi.cfg file, right?
When you set:
in the cgi.cfg file, and try to log in as nagiosadmin, you see "Logged in as ?". Is this correct?