Nagios Support Forum

Is this using the same PNP package that PNP4Nagios is, such that I could troubleshoot further using this document - http://docs.pnp4nagios.org/pnp-0.4/verify ? I have to get these graphs going as the approval of purchasing this rides on my ability to show this feature working. My only other thought is to reinstall and start without the conflicting hostnames issue. If I do this, can I do a snapshot and restore that in to get all my customization back or do I risk re-installing whatever's causing my current issue? Thanks.

To clarify on what's causing the problem:

http://psm-itmon.us-bottomline.root.bot ... m/nagiosxi

If the above is your nagiosxi URL, the proxy will try and grab the graph from this:

http://psm-itmon.us-bottomline.root.bot ... undry-test

But currently that page appears to be accessible from this URL, so the internal proxy isn't finding anything.

http://psm-nagiosxi.us-bottomline.root.bottomline.com/nagios/pnp/index.php?host=foundry-test

Does that make sense?

Yes it makes sense and as I said in a previous post, I believe I've changed everything to eliminate these differences yet it still doesn't work, hence my asking if there may something somewhere else affecting this. All host references - that I can find - are "psm-nagiosxi" now.

hhlodge wrote:Is this using the same PNP package that PNP4Nagios is, such that I could troubleshoot further using this document - http://docs.pnp4nagios.org/pnp-0.4/verify ?

Yes, this is.

hhlodge wrote: My only other thought is to reinstall and start without the conflicting hostnames issue. If I do this, can I do a snapshot and restore that in to get all my customization back or do I risk re-installing whatever's causing my current issue?

This could remedy the issue if using the same host but you may need to make some edits/adjustments again if there is any references to psm-itmon

Overwriting my last post, my browser cache was biting me this time. All works fine with the new installation. Thank you.

Excellent, very glad to hear that! Do feel free to post again if you have any additional questions or issues and we will be happy to help.

Thanks for the update.