[SOLVED] Notifications never attempted

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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Notifications never attempted

Post by lmiltchev »

Can you post the service and contact definitions? You can remove the sensitive info.

Code: Select all

CCM->Services-><your service>->View Text Config
CCM->Services-><your contact>->View Text Config
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belvdr
Posts: 81
Joined: Tue Oct 08, 2013 9:17 pm

Re: Notifications never attempted

Post by belvdr »

lmiltchev wrote:Can you post the service and contact definitions? You can remove the sensitive info.

Code: Select all

CCM->Services-><your service>->View Text Config
CCM->Services-><your contact>->View Text Config
Here you go. I really appreciate the help.
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Notifications never attempted

Post by lmiltchev »

host_notification_options d,u,r,f,s,n,
service_notification_options w,u,c,r,f,s,n,
If you specify n (none) as an option, the contact will not receive any type of host/service notifications. Clear the "n" box under the CCM (Contact Management), save and apply configuration. Hope this helps.
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belvdr
Posts: 81
Joined: Tue Oct 08, 2013 9:17 pm

Re: Notifications never attempted

Post by belvdr »

lmiltchev wrote:
host_notification_options d,u,r,f,s,n,
service_notification_options w,u,c,r,f,s,n,
If you specify n (none) as an option, the contact will not receive any type of host/service notifications. Clear the "n" box under the CCM (Contact Management), save and apply configuration. Hope this helps.
It's working now! Thank you so much everyone for your assistance. I knew I was overlooking something simple.
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