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Can you post the service and contact definitions? You can remove the sensitive info.

lmiltchev wrote:Can you post the service and contact definitions? You can remove the sensitive info.

Code: Select all

CCM->Services-><your service>->View Text Config
CCM->Services-><your contact>->View Text Config

Here you go. I really appreciate the help.

host_notification_options d,u,r,f,s,n,
service_notification_options w,u,c,r,f,s,n,

If you specify n (none) as an option, the contact will not receive any type of host/service notifications. Clear the "n" box under the CCM (Contact Management), save and apply configuration. Hope this helps.

lmiltchev wrote:

host_notification_options d,u,r,f,s,n,
service_notification_options w,u,c,r,f,s,n,

If you specify n (none) as an option, the contact will not receive any type of host/service notifications. Clear the "n" box under the CCM (Contact Management), save and apply configuration. Hope this helps.

It's working now! Thank you so much everyone for your assistance. I knew I was overlooking something simple.