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Re: Inconsistency in Notification Email

Posted: Thu Dec 05, 2013 10:35 am
by vinothsethuram
This white space will not make any difference.

Re: Inconsistency in Notification Email

Posted: Thu Dec 05, 2013 5:37 pm
by abrist
What type of checks are failing to send complete email messages? Is there any consistency>

Re: Inconsistency in Notification Email

Posted: Fri Dec 06, 2013 11:50 am
by vinothsethuram
Yes, there is inconsistency and that is the subject of this post too.. Posting again my very first post


1) Custom notification is working for few services,but not for all the services. For few services, custom notification is not sending emails.

2) For few services/host, critical/recovery emails were received without info. i.e email body is blank and few emails had partial info.

Re: Inconsistency in Notification Email

Posted: Fri Dec 06, 2013 1:32 pm
by abrist
My apologies, as I may not have been clear. I was asking if there was any consistency to which services fail? Are the working service notifications similar, or does this just seem to be completely random?

Re: Inconsistency in Notification Email

Posted: Mon Dec 09, 2013 11:23 am
by vinothsethuram
Let me split into two

1) Custom Notification - Custom notification is working for few services always and not for rest of the services always

2) Alert Notification(Host down, Service failure). Few request has full data and few request has partial data(response).

Re: Inconsistency in Notification Email

Posted: Mon Dec 09, 2013 4:06 pm
by abrist
1) Can you give me some examples of the checks that are failing to send proper notifications?
vinothsethuram wrote:Few request has full data and few request has partial data(response).
2) Can you give me some examples of the the checks that have truncated statuses?

Re: Inconsistency in Notification Email

Posted: Tue Dec 10, 2013 9:26 am
by vinothsethuram
What kind of example? What kind of information you are expecting?

Re: Inconsistency in Notification Email

Posted: Tue Dec 10, 2013 11:12 am
by abrist
The check command, the text of the notification email, and a few examples of the returned output from the check status. I want to see the difference between a working notification and broken/truncated one. You may have a returned status string that contains some characters that are not getting parsed by the notification handlers correctly.
I would like to be able to reproduce the issue.