Nagios Support Forum

Box293 wrote:I've intermittantly seen this issue in the past (but not as frequent as you).

The only thing I think may be a factor is delay. I've usually seen it on my laptop when using WiFi and the single strength might not be the best.

Mine is on the LAN and the pages load very fast.
Tried Firefox in Safe Mode still same problem. So it is not the extensions issue.
Tried in both 2012R2.9 and 2014R1.1 same behavior.

I think it is the code compatibility issue among the browsers.

rajasegar wrote:It is mostly in the service status view. However when this icon shows up, whatever link we press it will still be there until we do a page reload or refresh.
Then it goes off and come back later.

rajasegar wrote:This happens every time, Apply Configuration is executed and another tab is currently open with Service Status view.

Alright. First, I suggest you update to 2014R1.1 as there is a big fix for the apply config times. The disks are no longer thrashed, so if your problem is due to IO, this may fix it.
Additionally, how many services do you have set to display by default on the details page?

abrist wrote:

rajasegar wrote:It is mostly in the service status view. However when this icon shows up, whatever link we press it will still be there until we do a page reload or refresh.
Then it goes off and come back later.

rajasegar wrote:This happens every time, Apply Configuration is executed and another tab is currently open with Service Status view.

Alright. First, I suggest you update to 2014R1.1 as there is a big fix for the apply config times. The disks are no longer thrashed, so if your problem is due to IO, this may fix it.
Additionally, how many services do you have set to display by default on the details page?

Already using 2014R1.1 in dev. There are probably 7 or 8 hosts configured. It is indeed snappier.
This happens for any screen to any screen as per my latest post when opening to a new tab. Same tab no issue.

In the services, default is 50.

Does this happen if you create a new user and log in as them?

I ask because it could be possible you somehow added a bad dashlet to the SCREEN dashboard which would in fact show up on every page...

scottwilkerson wrote:Does this happen if you create a new user and log in as them?

I ask because it could be possible you somehow added a bad dashlet to the SCREEN dashboard which would in fact show up on every page...

Same problem for new user. I tried in 2014R1.1

Do you have another Nagios XI 2014R1.1 install where you can test this in your environment? We are not able to recreate the issue in house.

lmiltchev wrote:Do you have another Nagios XI 2014R1.1 install where you can test this in your environment? We are not able to recreate the issue in house.

No I don't have. It happens in both the old and new version of XI.

We will have to do some more testing. The issue had been seen only intermittently on some systems, so it's not something that can be troubleshooted very easily. Personally, I haven't seen this in any browser on my Nagios XI 2014R1.1 test VMs.

Hello,

I can confirm this issue in Firefox. I've seen it like three - four times while in the views tab. After it starts in the views tab, it seems to follow me when going in other menus untill I closed browser.

Can't immediately reproduce it though.

Grtz

Willem

Hi,

After upgrade from 2012R7 to 2014R1.1 we have a "hourglass" on the bottom of the Nagios xi page when login with a non-admin account.
This happens with firefox 27.0.1 and with IE8 too. It looks like an authorization issue.

Any Idea?

Regards,
Christian