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Re: You Session has times out

Posted: Wed Jul 02, 2014 7:56 pm
by brandon.pal
Server and workstation are about 30 seconds to 1 minute off.

Re: You Session has times out

Posted: Thu Jul 03, 2014 10:30 am
by sreinhardt
That's not too bad at all, Are they both in the same timezone, could you post the text from Admin->System profile (not the zip, just the text on the page) and a screenshot of the timezone on your system?

Re: You Session has times out

Posted: Thu Jul 03, 2014 10:55 am
by brandon.pal
Pictures attached.

Re: You Session has times out

Posted: Thu Jul 03, 2014 2:41 pm
by tmcdonald
Is there any other software running on this server aside from Nagios XI? Particularly anything with a web interface?

Re: You Session has times out

Posted: Thu Jul 03, 2014 2:48 pm
by brandon.pal
Nothing else. We downloaded a VM of NagiosXI form the NagiosXI download page and nothing has been added.

Re: You Session has times out

Posted: Thu Jul 03, 2014 2:54 pm
by lmiltchev
But the home dashboard I have created for them always shows "Your session has timed out"
How did you deploy the dashboard to users? Did you do it via the "Dashboard Deployment Tool"? Do these users have permission to view all of the items on this dashboard?

Re: You Session has times out

Posted: Thu Jul 03, 2014 2:58 pm
by brandon.pal
I have created a user called "view". I then created the dashboard while logged in as that user. Nagios auto log's in as user "view"

Re: You Session has times out

Posted: Mon Jul 07, 2014 9:26 am
by lmiltchev
Hm-m, I tried to recreate the issue by following the same steps but I am not getting any session timeouts.

Did you set "view" as "User" or "Admin"? What are the "Security Settings" (what this user can see)? What you do have on the user's dashboard? Can you show us a screenshot?