Nagios Support Forum

Posted: **Fri Aug 29, 2014 10:29 pm**

abrist,

the same event send notification to root and itnetworksupport when i use contacts

contacts root

but if i use contact_groups, notification will only send to itnetworksupport which is my intention.

Code: Select all

contact_groups admins

Posted: **Tue Sep 02, 2014 4:57 pm**

Is this not working as intended? If you specify the contact "root" on the object, and that object alerts, it will send to "root". Am I missing something?

Posted: **Wed Sep 03, 2014 12:41 am**

abrist wrote:Is this not working as intended? If you specify the contact "root" on the object, and that object alerts, it will send to "root". Am I missing something?

if i use contacts root, i will get duplicate alert send to root and itnetworksupport while both root and itnetworksupport use different email address.
If i use contact_groups admins, i will get 1 alert to itnetworksupport which is what i want.
If contact root will only send 1 alert, i will gladly use it.
I only can make it send 1 alert using contact_groups admins

For reference, this is my contact config

Code: Select all

###############################################################################
# contacts.cfg
###############################################################################



###############################################################################
###############################################################################
#
# CONTACTS
#
###############################################################################
###############################################################################

# In this simple config file, a single contact will receive all alerts.

define contact{
        name                    contact-template
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
   }

define contact{
        contact_name                    root
        alias                           Root
        use   contact-template
        email            xxx1
   }

define contact{
        contact_name                    itnetworksupport
        alias                           IT Network Support
        use                     contact-template
   email            xxxx2
   }


###############################################################################
###############################################################################
#
# CONTACT GROUPS
#
###############################################################################
###############################################################################

# We only have one contact in this simple configuration file, so there is
# no need to create more than one contact group.

define contactgroup{
        contactgroup_name       admins
        alias                   Nagios Administrators
        members                 itnetworksupport
        }

Posted: **Thu Sep 04, 2014 1:36 pm**

For a moment you had me thinking that using contact instead of contacts was something you had tried and made to work. The term contacts is used both in singular contact and contacts when applied to an object. At this point, I think we really need to see the entirity of your configs. If they do not have sensitive information aside from email, feel free to tar and upload them. If you are worried, which is perfectly reasonable, please pm them to myself or another support member.

Posted: **Fri Sep 05, 2014 7:21 am**

thanks all for your help...i already attached my full config on post 7...pls let me know if you all have any question...

Posted: **Fri Sep 05, 2014 12:11 pm**

Cool, I must have missed it before. I'll take a look and see if anything sticks out.

Posted: **Sat Sep 06, 2014 1:33 am**

The missing 'register 0' in the contact-template jumps out at me:

Code: Select all

define contact{
        name                            contact-template
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
   }

Change to:

Code: Select all

define contact{
        name                            contact-template
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-service-by-email
        host_notification_commands      notify-host-by-email
        register                        0
   }

Posted: **Mon Sep 08, 2014 2:35 am**

hi milisa,

try using register 0 on my contacts template but not work...

any more idea?

Posted: **Mon Sep 08, 2014 9:25 am**

For a template, you want to use register 0 like posted above.

Posted: **Mon Sep 08, 2014 11:49 am**

millisa wrote:For a template, you want to use register 0 like posted above.

sorry... i mean using register 0 not work

Nagios Support Forum

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Re: using contacts causing double email alert