Nagios XI Performance Graphs Not Processing

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios XI Performance Graphs Not Processing

Post by abrist »

Well, it looks like checkresults is stacked with old files - this can cause stat issues. Remove all the files in that folder and let us know if graphing resumes:

Code: Select all

rm -f /usr/local/nagios/var/spool/checkresults/*
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
sav2880
Posts: 60
Joined: Tue Mar 13, 2012 8:24 am

Re: Nagios XI Performance Graphs Not Processing

Post by sav2880 »

Okay, getting some traction on this. I now see once again a host-perfdata and a service-perfdata file, now just waiting for the perfdata.log file to update.

EDIT: So what it seems to have amounted to is that it's collecting graph data for hosts and services, it piles up in host-perfdata and service-perfdata, but for some reason, the process_perfdata.pl script is not running. It has execute permissions for everyone, and it is owned by nagios:nagios, so I've checked that.

Where to check now?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nagios XI Performance Graphs Not Processing

Post by slansing »

Yep, once they get repopulated and your RRD's start to update again you should see graphs shortly there after.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios XI Performance Graphs Not Processing

Post by abrist »

Restart npcd(with fire!):

Code: Select all

service npcd stop
killall npcd
ps -aef | grep npcd
service npcd start
service npcd status
Are you running rrdcached?

Code: Select all

service rrdcached status
Now that check results are processing, check the perfdata.log and npcd.log again for updated lines that are not from 2013.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
sav2880
Posts: 60
Joined: Tue Mar 13, 2012 8:24 am

Re: Nagios XI Performance Graphs Not Processing

Post by sav2880 »

abrist wrote:Restart npcd(with fire!):

Code: Select all

service npcd stop
killall npcd
ps -aef | grep npcd
service npcd start
service npcd status
Are you running rrdcached?

Code: Select all

service rrdcached status
Now that check results are processing, check the perfdata.log and npcd.log again for updated lines that are not from 2013.
npcd.log has been updating, perfdata.log, nothing just yet. Also, for what it's worth, I am not running rrdcached.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios XI Performance Graphs Not Processing

Post by abrist »

We may want to move this to a remote as it will be the fastest path to resolution. Send an email to [email protected]
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
Locked