Page 2 of 2
Re: Exporting Server not Working
Posted: Thu Dec 11, 2014 4:08 pm
by lb2cons
jomann. I've installed following your instructions, but, after tested the component presented the same problems.
Still not able to donwload graph inside a dashboard.
Re: Exporting Server not Working
Posted: Thu Dec 11, 2014 4:11 pm
by lgroschen
I tested using jomann previous post instructions and it worked for me, can you try adding it again? If it didn't work what errors or issues showed up?
Then to verify, does it show up in the components as installed? To further verify check the Report and see if the capacity graphs show up.
Re: Exporting Server not Working
Posted: Thu Dec 11, 2014 5:28 pm
by jomann
It looks like for whatever reason it hasn't pulled in the new version of the capacity planning component - does it say that you're using 2.1.5 on the "Manage Components" admin page?
Also is it the same error as before? Can you please clear you browser cache and try again since it's an updated javascript file.
Re: Exporting Server not Working
Posted: Thu Dec 11, 2014 6:18 pm
by lb2cons
Thanks jomann. The problem was the javascript cached

Re: Exporting Server not Working
Posted: Fri Dec 12, 2014 10:03 am
by tmcdonald
Are we all set to close this case?