Nagios Support Forum

How often are these checks being scheduled by Core? The reason I ask is because it looks like you may just be doing a daily check of the device. Were you able to get it to return with a proper value once? Was it just one service check or were they all reporting correctly?

Thank you for your reply.

All switches/routers check interval is set for 5 minutes.

We dont get appropriate values. The values are to too low.

Can you please run these commands and send us the output:

ls -al /etc/mrtg/conf.d/ | wc -l
49

ls -al /var/lib/mrtg/ | wc -l
3685

grep Forks /etc/mrtg/mrtg.cfg
Forks: 4

I think we need to move this to a remote session. Could you email [email protected] to open a ticket so that we can schedule a remote session?

I tried it and got the following mail:
Email support for Nagios XI is only available to customers with an active support/maintenance plan.
Your email was automatically rejected because our system shows that you are not subscribed to a support/maintenance plan.

My license:
Nagios Enterprises Nagios XI Standard Edition
Maintenance Renewal 12 Months 200Node

Can you email [email protected] requesting them to link your email address with your account. This will then allow you to email in a support ticket request.

I have sent a mail [email protected] and wait for answer

FYI, it may take up to an hour after your email is added to our system, before you are actually able to send email to [email protected]. Let us know if your emails bounce back.

What was the resolution of this issue? We are seeing it as well, doing a simple monitor of a Cisco 2960 switch.