Filter not working

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

selinux was already disabled.

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getenforce
Disabled

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nagios:x:12300:nagios,apache

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namei -l /usr/local/nagioslogserver/logstash/etc/conf.d/
f: /usr/local/nagioslogserver/logstash/etc/conf.d/
dr-xr-xr-x root   root   /
drwxr-xr-x root   root   usr
drwxr-xr-x root   root   local
drwxrwxr-x nagios nagios nagioslogserver
drwxr-xr-x nagios nagios logstash
drwxrwxr-x nagios nagios etc
drwxrwxr-x nagios nagios conf.d
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

Maybe the problem is deeper. None of the Ajax calls seem to return anything on these pages either.
system_status.png
config_snap.png
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jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Filter not working

Post by jolson »

Interesting - it does look like a deeper problem. It looks like this is a manual build - is that correct? Any chance you could download the pre-compiled VM? I want to avoid as many potential problems for you as possible, and the VM is a surefire way to do so.

The first troubleshooting step we should take is tailing jobs.log - please run the following commands in the order specified-
Run tail on all of your nodes:

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tail -f /usr/local/nagioslogserver/var/jobs.log
Now submit the 'Apply Configuration' command from the GUI. You should see something like the following:

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Running command apply_config with args 'a:2:{s:5:"sh_id";s:22:"OZejdfdfeqkXQ";s:10:"sh_created";i:14534306;}' for job id: dgLv1KasdfgX_qTzL7EQ
If you don't see any output in jobs.log, that means that jobs are not reaching your log server for some reason. We can troubleshoot accordingly once you have returned your output. Thank you!
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Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

Sorry, I cant use a VM.
I could not find the jobs.log file.

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[root@az84implico13c var]# ll /usr/local/nagioslogserver/var/
total 12
-rwxrwxr-x 1 nagios nagios 10 Mar  9 11:19 cluster_hosts
-rw-rw-r-- 1 nagios nagios 37 Mar  9 11:19 cluster_uuid
-rw-rw-r-- 1 nagios nagios 37 Mar  9 11:19 node_uuid
Maybe I need to start over. Is there instructions on how to remove a install?
jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Filter not working

Post by jolson »

If you would like to start over, I recommend reformatting the device in question with a minimal CentOS 6/7 install. Instructions to install Nagios Log Server are as follows: http://assets.nagios.com/downloads/nagi ... Server.pdf

Could you perform the reinstall and let us know how it goes?
Twits Blog
Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

I can't reformat the system. Do I have any other options to get this working?
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Filter not working

Post by tmcdonald »

How was this server's OS installed? Clean, minimal install? GUI install? Was anything modified before installation of Logserver? Just trying to figure out what will need to be addressed, so more detail is better.
Former Nagios employee
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

For the most part it is a clean MS Azure VM that had NRPE client installed for our core nagios instance to montior. I dont have full visablity on what other items were installed by our system support vendor.
jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Filter not working

Post by jolson »

Did you install NRPE prior to installing Log Server?

I want to add - since jobs.log does not exist, this points toward a permissions issue. I would like you to check on the following.

Make sure that cron is running (cron picks up the commands from the WebGUI):

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service crond status
Ensure that crond is generating proper logs:

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tail /var/log/cron
Twits Blog
Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
r34220
Posts: 72
Joined: Fri Feb 06, 2015 6:47 pm

Re: Filter not working

Post by r34220 »

Success!

nagios user password expired :( . Reset and made non-expiring.

Thanks!

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Mar 20 10:55:01 az84implico13c crond[34981]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:55:01 az84implico13c crond[34982]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:56:01 az84implico13c crond[35285]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:56:01 az84implico13c crond[35284]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:57:01 az84implico13c crond[35345]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:57:01 az84implico13c crond[35346]: (nagios) FAILED to authorize user with PAM (Authentication toke
n is no longer valid; new one required)
Mar 20 10:58:01 az84implico13c crond[35385]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:58:01 az84implico13c crond[35384]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Mar 20 10:59:01 az84implico13c CROND[35478]: (nagios) CMD (/usr/bin/php -q /var/www/html/nagioslogserver/www/index.php jobs > /usr/local/nagioslogserver/var/jobs.log 2>&1)
Mar 20 10:59:01 az84implico13c CROND[35479]: (nagios) CMD (/usr/bin/php -q /var/www/html/nagioslogserver/www/index.php poller > /usr/local/nagioslogserver/var/poller.log 2>&1)
Mar 20 11:00:01 az84implico13c CROND[35672]: (nagios) CMD (/usr/bin/php -q /var/www/html/nagioslogserver/www
/index.php jobs > /usr/local/nagioslogserver/var/jobs.log 2>&1)
Locked