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Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 11:54 am
by bosecorp
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 12:05 pm
by jolson
If you use HTTP for that query instead of HTTPS, does it show up properly? If you have a rewrite rule in place, please turn it off for the purpose of this testing.
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 12:07 pm
by bosecorp
same result
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 12:20 pm
by jolson
The URL you supplied is identical to a working URL on my Network Analyzer.
Please navigate to Nagios Network Analyzer -> Source Groups -> All Sources
Input your query as follows, replacing x.x.x.x with the host you're trying to query from XI:
2015-04-22 12_19_05-Queries • Nagios Network Analyzer.png
Does anything show up?
Do any of your Network Graphs work from XI?
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 12:27 pm
by lmiltchev
Can you elaborate? What exactly did you do? Did you turn off SSL on the Nagios XI server, Nagios NA server or both? Did you clear the "Use SSL" check-box under the "Nagios Network Analyzer Component" settings page?
example01.PNG
I am able to recreate the issue if I select the "Use SSL" check-box. I am NOT using SSL on the NNA server, but I am using SSL on XI...
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 1:21 pm
by bosecorp
Yes, that is exactly what I did
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 3:39 pm
by jolson
Bosecorp, please follow the instructions I have provided above. Can you query for the device manually in NNA?
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 4:33 pm
by bosecorp
how do I ran the query manually?
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 4:59 pm
by jolson
Please navigate to Nagios Network Analyzer -> Source Groups -> All Sources
Input your query as follows, replacing x.x.x.x with the host you're trying to query from XI:
2015-04-22 12_19_05-Queries • Nagios Network Analyzer.png
Does anything show up?
Do any of your Network Graphs work from XI?
Re: Nagios XI unable to get traffic data from NA server
Posted: Wed Apr 22, 2015 6:33 pm
by bosecorp
Yes, worked