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Re: nrdp objects not in Unconfigured Objects
Posted: Fri May 29, 2015 12:55 pm
by abrist
You appear to be missing a large number of required php packages. Do you have the install.log from the XI install? If so, can you post it?
Re: nrdp objects not in Unconfigured Objects
Posted: Fri May 29, 2015 2:31 pm
by grenley
BTW, we just addressed the php issue (some inappropriate php ini entries) and bounced XI.
Still doesn't work
Re: nrdp objects not in Unconfigured Objects
Posted: Fri May 29, 2015 4:27 pm
by grenley
Also Andy, no install.log. This was a SWM install
Re: nrdp objects not in Unconfigured Objects
Posted: Mon Jun 01, 2015 10:55 am
by jdalrymple
We kind of need to leave it up to you to decide how you want to proceed. It's very likely that your XI install is incomplete for one reason or another. The list of php packages in a base install is as follows:
Code: Select all
php-pgsql-5.3.3-40.el6_6.x86_64
php-mssql-5.3.3-3.el6.x86_64
php-gd-5.3.3-40.el6_6.x86_64
php-pear-1.9.4-4.el6.noarch
php-xml-5.3.3-40.el6_6.x86_64
php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
php-5.3.3-40.el6_6.x86_64
php-mysql-5.3.3-40.el6_6.x86_64
php-mbstring-5.3.3-40.el6_6.x86_64
php-common-5.3.3-40.el6_6.x86_64
php-pdo-5.3.3-40.el6_6.x86_64
php-ldap-5.3.3-40.el6_6.x86_64
php-cli-5.3.3-40.el6_6.x86_64
php-snmp-5.3.3-40.el6_6.x86_64
php-pecl-ssh2-0.11.0-7.el6.x86_64
php-mcrypt-5.3.3-3.el6.x86_64
Who knows what else you're missing though. If you want to continue to try to fix the existing system you'll want (need really) to get all those missing PHP packages onboard. It might be easier to scratch and reinstall though if you don't already have a lot of effort involved in configuration.
Re: nrdp objects not in Unconfigured Objects
Posted: Mon Jun 01, 2015 5:18 pm
by grenley
Okay. I understand.
I suspect our homegrown installer may be riddled with "inconsistencies"
I will reinstall.
Thanks
Re: nrdp objects not in Unconfigured Objects
Posted: Tue Jun 02, 2015 9:16 am
by ssax
Great, let us know if that resolves your issue.
Re: nrdp objects not in Unconfigured Objects
Posted: Fri Jun 12, 2015 4:21 pm
by grenley
Okay. Reinstall makes no difference.
As we use our own install process, yum is not conclusive, but here's what php says:
Code: Select all
$ php -m
[PHP Modules]
calendar
Core
ctype
curl
date
dom
ereg
fileinfo
filter
gd
gettext
hash
iconv
json
ldap
libxml
mbstring
mcrypt
mysql
mysqli
mysqlnd
pcre
PDO
pdo_mysql
pdo_sqlite
pgsql
Phar
posix
Reflection
session
SimpleXML
SourceGuardian
SPL
SQLite
sqlite3
ssh2
standard
tokenizer
xml
xmlreader
xmlrpc
xmlwriter
zip
zlib
[Zend Modules]
so, I believe the issue is not php.
other ideas?
Re: nrdp objects not in Unconfigured Objects
Posted: Mon Jun 15, 2015 9:40 am
by tmcdonald
grenley wrote:
I suspect our homegrown installer may be riddled with "inconsistencies"
grenley wrote:As we use our own install process, yum is not conclusive [...]
We can't easily support custom installations, at least without knowing how you are installing XI. Slight modifications are usually tolerable (though technically outside of our support realm) but major overhauls or outright rewrites of the install process are well out of scope.
Can you tell us a bit about how you are installing XI?
Re: nrdp objects not in Unconfigured Objects
Posted: Mon Jun 15, 2015 10:57 am
by abrist
Client opened a ticket, we will continue to pursue resolution through the ticketing system.