Page 2 of 2
Re: Error while Plotting Graphs using Network Switch Router
Posted: Wed Aug 05, 2015 11:37 am
by lmiltchev
Can you PM me the profile.zip?
Admin->System Profile->Download Profile
Re: Error while Plotting Graphs using Network Switch Router
Posted: Fri Aug 07, 2015 2:45 am
by nomanntl
Required file sent as PM. Waiting for your response.
Thank you in anticipation.
Re: Error while Plotting Graphs using Network Switch Router
Posted: Fri Aug 07, 2015 6:49 am
by lmiltchev
I looked through the logs and I noticed the following error in the apache error log:
[Tue Aug 04 15:40:26 2015] [error] [client ::1] PHP Fatal error: Maximum execution time of 60 seconds exceeded in /usr/local/nagiosxi/html/includes/components/ccm/classes/config_class.php on line 1012
Most probably configuration never applies as the page is timing out. Please, increase the resource limits in the php.ini file, especially the "
max_execution_time". For more info, check out our FAQ wiki page here:
https://support.nagios.com/wiki/index.p ... _Completes
In addition to this, the mysqld.log came up empty (0 bytes) in the profile. Can you run the following command and show the output in code wraps?
Thank you!
Re: Error while Plotting Graphs using Network Switch Router
Posted: Fri Aug 07, 2015 9:01 am
by tgriep
Can you go to Admin > License Information and let us know the status of the licensing?
Re: Error while Plotting Graphs using Network Switch Router
Posted: Sat Aug 08, 2015 5:58 am
by nomanntl
The following limits have been applied:
max_execution_time = 120
max_input_time = 120
The mysql.log file is empty.
Please suggest further
Re: Error while Plotting Graphs using Network Switch Router
Posted: Sun Aug 09, 2015 7:08 pm
by Box293
nomanntl wrote:max_execution_time = 120
I suggest 300, if that doesn't work then 600. Don't forget to restart httpd after making these changes.
When applying config, tail the httpd error_log
tail /var/log/httpd/error_log -f
Re: Error while Plotting Graphs using Network Switch Router
Posted: Wed Aug 12, 2015 7:42 am
by nomanntl
Issue still persist.
Changed the execution timeout value to 600. Attached is the error log.
Please suggest further.
Re: Error while Plotting Graphs using Network Switch Router
Posted: Wed Aug 12, 2015 4:58 pm
by jdalrymple
Where did the timestamps go from your error_log? Generally they're just noise, but in this case they could add some context to the problem for us.