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Re: 5.2.0 issues, missing items
Posted: Mon Oct 19, 2015 10:34 am
by JohnFLi
yes, it is correct
Re: 5.2.0 issues, missing items
Posted: Mon Oct 19, 2015 3:32 pm
by tmcdonald
By "Correct" we mean "Does it list the internal IP address of the XI system?"
I had an issue recently where someone was seeing a 1-minute delay, and it was because their Program URL was set to their public-facing URL, which meant that each time Nagios had to refer to itself, it would have to go out to the Internet at which point it was blocked coming back in. The External URL is the public-facing part.
Re: 5.2.0 issues, missing items
Posted: Mon Oct 19, 2015 3:44 pm
by JohnFLi
we only have an internal URL for it.
Re: 5.2.0 issues, missing items
Posted: Tue Oct 20, 2015 11:37 am
by hsmith
Is there a proxy/SSL involved in this setup?
Re: 5.2.0 issues, missing items
Posted: Tue Oct 20, 2015 11:45 am
by JohnFLi
no there is not. This is only for checking internal servers and only available internally. no proxies, no firewall.
This issue only happened after the upgrade.
Re: 5.2.0 issues, missing items
Posted: Tue Oct 20, 2015 4:30 pm
by lmiltchev
Is opening an email support ticket an option for you? We may need to schedule a remote session to further troubleshoot this issue. You can open a ticket by emailing us at
[email protected]. If you do so, please send us your latest profile:
Admin->System Profile->Download Profile
Re: 5.2.0 issues, missing items
Posted: Thu Jun 22, 2017 11:34 am
by JohnFLi
you can close this item