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Re: Monitoring engine not firing checks and more

Posted: Fri Nov 13, 2015 3:00 pm
by tgriep
When you run a wizard and click on finish, does the screen say it is applying the configuration and does the following messages show up on the screen?

Code: Select all


    Configuration applied successfully.

    Your configuration changes have been successfully applied and the monitoring engine was restarted.


Re: Monitoring engine not firing checks and more

Posted: Fri Nov 13, 2015 4:09 pm
by GldRush98
Yes.
Generic Network Device Monitoring Wizard
Configuration applied successfully.
Your configuration changes have been successfully applied and the monitoring engine was restarted.
Configuration Request Successful

Re: Monitoring engine not firing checks and more

Posted: Sun Nov 15, 2015 8:05 pm
by Box293
Can you please check the data and time of your Nagios XI server.

Admin > System Config > System Settings
and
Admin > System Config > System Profile (click "Show Profile" in XI 5 onwards).

Re: Monitoring engine not firing checks and more

Posted: Mon Nov 16, 2015 10:47 am
by GldRush98
Box293 wrote:Can you please check the data and time of your Nagios XI server.

Admin > System Config > System Settings
and
Admin > System Config > System Profile (click "Show Profile" in XI 5 onwards).
Looking good there.
Date/Time

PHP Timezone: America/Chicago
PHP Time: Mon, 16 Nov 2015 09:43:44 -0600
System Time: Mon, 16 Nov 2015 09:43:44 -0600
Just tried to run through a config wizard again this morning and still not adding. :?

Re: Monitoring engine not firing checks and more

Posted: Mon Nov 16, 2015 2:14 pm
by GldRush98
Any other ideas? I'm starting to get some pressure on getting these config wizards functioning again.

Re: Monitoring engine not firing checks and more

Posted: Mon Nov 16, 2015 5:58 pm
by Box293
I think we should take this into a support ticket so we can help you through a remote session.

Please send an email to [email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.

Re: Monitoring engine not firing checks and more

Posted: Tue Nov 17, 2015 2:40 pm
by rkennedy
I am closing this thread out now as a ticket has been received.