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Graphs not loading and log files not updating

https://support.nagios.com/forum/viewtopic.php?t=36225

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Re: Graphs not loading and log files not updating

Posted: Fri Dec 18, 2015 12:26 pm
by tgriep
Can you run the following command as root on the nagios system and post the output here?

Code: Select all

ps -ef
I would like to see if the the processes are running correctly.
Thanks

Re: Graphs not loading and log files not updating

Posted: Fri Dec 18, 2015 12:42 pm
by neil_davidson
Here you go:

Code: Select all

# ps -ef
UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 Dec16 ?        00:00:01 /sbin/init
root         2     0  0 Dec16 ?        00:00:00 [kthreadd]
root         3     2  0 Dec16 ?        00:00:00 [migration/0]
root         4     2  0 Dec16 ?        00:00:01 [ksoftirqd/0]
root         5     2  0 Dec16 ?        00:00:00 [migration/0]
root         6     2  0 Dec16 ?        00:00:26 [watchdog/0]
root         7     2  0 Dec16 ?        00:01:13 [events/0]
root         8     2  0 Dec16 ?        00:00:00 [cgroup]
root         9     2  0 Dec16 ?        00:00:01 [khelper]
root        10     2  0 Dec16 ?        00:00:00 [netns]
root        11     2  0 Dec16 ?        00:00:00 [async/mgr]
root        12     2  0 Dec16 ?        00:00:00 [pm]
root        13     2  0 Dec16 ?        00:00:01 [sync_supers]
root        14     2  0 Dec16 ?        00:00:02 [bdi-default]
root        15     2  0 Dec16 ?        00:00:00 [kintegrityd/0]
root        16     2  0 Dec16 ?        00:03:45 [kblockd/0]
root        17     2  0 Dec16 ?        00:00:00 [kacpid]
root        18     2  0 Dec16 ?        00:00:00 [kacpi_notify]
root        19     2  0 Dec16 ?        00:00:00 [kacpi_hotplug]
root        20     2  0 Dec16 ?        00:00:00 [ata/0]
root        21     2  0 Dec16 ?        00:00:00 [ata_aux]
root        22     2  0 Dec16 ?        00:00:00 [ksuspend_usbd]
root        23     2  0 Dec16 ?        00:00:00 [khubd]
root        24     2  0 Dec16 ?        00:00:00 [kseriod]
root        25     2  0 Dec16 ?        00:00:00 [md/0]
root        26     2  0 Dec16 ?        00:00:00 [md_misc/0]
root        27     2  0 Dec16 ?        00:00:00 [khungtaskd]
root        28     2  0 Dec16 ?        00:00:00 [kswapd0]
root        29     2  0 Dec16 ?        00:00:00 [ksmd]
root        30     2  0 Dec16 ?        00:00:14 [khugepaged]
root        31     2  0 Dec16 ?        00:00:00 [aio/0]
root        32     2  0 Dec16 ?        00:00:00 [crypto/0]
root        37     2  0 Dec16 ?        00:00:00 [kthrotld/0]
root        38     2  0 Dec16 ?        00:00:00 [pciehpd]
root        40     2  0 Dec16 ?        00:00:00 [kpsmoused]
root        41     2  0 Dec16 ?        00:00:00 [usbhid_resumer]
root        72     2  0 Dec16 ?        00:00:00 [kstriped]
root       246     2  0 Dec16 ?        00:00:11 [mpt_poll_0]
root       247     2  0 Dec16 ?        00:00:00 [mpt/0]
root       248     2  0 Dec16 ?        00:00:00 [scsi_eh_0]
root       256     2  0 Dec16 ?        00:00:00 [scsi_eh_1]
root       257     2  0 Dec16 ?        00:00:00 [scsi_eh_2]
root       445     2  0 Dec16 ?        00:00:00 [kdmflush]
root       447     2  0 Dec16 ?        00:00:00 [kdmflush]
root       466     2  0 Dec16 ?        00:03:53 [jbd2/dm-1-8]
root       467     2  0 Dec16 ?        00:00:00 [ext4-dio-unwrit]
root       495     2  0 Dec16 ?        00:14:41 [flush-253:1]
root       547     1  0 Dec16 ?        00:00:00 /sbin/udevd -d
root       740     2  0 Dec16 ?        00:00:03 [vmmemctl]
root       921   547  0 Dec16 ?        00:00:00 /sbin/udevd -d
root      1032     2  0 Dec16 ?        00:00:00 [kauditd]
root      1235     1  0 Dec16 ?        00:00:27 auditd
root      1251     1  0 Dec16 ?        00:00:02 /sbin/rsyslogd -i /var/run/syslo
dbus      1367     1  0 Dec16 ?        00:00:00 dbus-daemon --system
avahi     1378     1  0 Dec16 ?        00:00:00 avahi-daemon: running [linux.loc
avahi     1379  1378  0 Dec16 ?        00:00:00 avahi-daemon: chroot helper
root      1402     1  0 Dec16 ?        00:00:00 /usr/sbin/acpid
68        1411     1  0 Dec16 ?        00:00:00 hald
root      1412  1411  0 Dec16 ?        00:00:00 hald-runner
root      1440  1412  0 Dec16 ?        00:00:00 hald-addon-input: Listening on /
68        1450  1412  0 Dec16 ?        00:00:00 hald-addon-acpi: listening on ac
root      1470     1  0 Dec16 ?        00:00:00 /usr/sbin/sshd
root      1481     1  0 Dec16 ?        00:00:00 xinetd -stayalive -pidfile /var/
ntp       1489     1  0 Dec16 ?        00:00:00 ntpd -u ntp:ntp -p /var/run/ntpd
root      1534     1  0 Dec16 ?        00:00:00 /bin/sh /usr/bin/mysqld_safe --d
mysql     1623  1534  0 Dec16 ?        00:10:00 /usr/libexec/mysqld --basedir=/u
postgres  1665     1  0 Dec16 ?        00:00:11 /usr/bin/postmaster -p 5432 -D /
postgres  1681  1665  0 Dec16 ?        00:00:13 postgres: logger process
root      1770     1  0 Dec16 ?        00:00:00 /usr/libexec/postfix/master
postfix   1792  1770  0 Dec16 ?        00:00:00 qmgr -l -t fifo -u
postgres  1806  1665  0 Dec16 ?        00:02:27 postgres: writer process
postgres  1807  1665  0 Dec16 ?        00:01:25 postgres: wal writer process
postgres  1808  1665  0 Dec16 ?        00:00:28 postgres: autovacuum launcher pr
postgres  1809  1665  0 Dec16 ?        00:00:32 postgres: stats collector proces
root      1810     1  0 Dec16 ?        00:00:00 /usr/sbin/abrtd
root      1818     1  0 Dec16 ?        00:00:01 abrt-dump-oops -d /var/spool/abr
root      1826     1  0 Dec16 ?        00:00:16 /usr/sbin/httpd
root      1834     1  0 Dec16 ?        00:00:04 crond
root      1856     1  0 Dec16 ?        00:00:00 /usr/sbin/atd
nagios    1873     1  0 Dec16 ?        00:00:00 /usr/local/nagios/bin/ndo2db -c
ajaxterm  1880     1  0 Dec16 ?        00:00:43 python /usr/share/ajaxterm/ajaxt
nagios    1899     1  0 Dec16 ?        00:03:32 /usr/local/nagios/bin/nagios -d
nagios    1906  1899  0 Dec16 ?        00:00:07 /usr/local/nagios/bin/nagios --w
nagios    1907  1899  0 Dec16 ?        00:00:06 /usr/local/nagios/bin/nagios --w
nagios    1908  1899  0 Dec16 ?        00:00:06 /usr/local/nagios/bin/nagios --w
nagios    1909  1899  0 Dec16 ?        00:00:06 /usr/local/nagios/bin/nagios --w
nagios    1913  1873  0 Dec16 ?        00:00:05 /usr/local/nagios/bin/ndo2db -c
nagios    1914  1913  0 Dec16 ?        00:03:29 /usr/local/nagios/bin/ndo2db -c
root      1920     1  0 Dec16 tty1     00:00:00 /sbin/mingetty /dev/tty1
root      1922     1  0 Dec16 tty2     00:00:00 /sbin/mingetty /dev/tty2
root      1924     1  0 Dec16 tty3     00:00:00 /sbin/mingetty /dev/tty3
root      1926     1  0 Dec16 tty4     00:00:00 /sbin/mingetty /dev/tty4
root      1928     1  0 Dec16 tty5     00:00:00 /sbin/mingetty /dev/tty5
root      1930     1  0 Dec16 tty6     00:00:00 /sbin/mingetty /dev/tty6
nagios    1936  1899  0 Dec16 ?        00:00:40 /usr/local/nagios/bin/nagios -d
postfix   8331  1770  0 12:00 ?        00:00:00 pickup -l -t fifo -u
nagios    8532     1  0 Dec16 ?        00:00:01 /usr/local/pnp4nagios/bin/npcd -
apache   21132  1826  0 06:17 ?        00:02:38 /usr/sbin/httpd
postgres 21157  1665  0 06:17 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
root     21326  1834  0 12:41 ?        00:00:00 CROND
root     21327  1834  0 12:41 ?        00:00:00 CROND
root     21328  1834  0 12:41 ?        00:00:00 CROND
root     21329  1834  0 12:41 ?        00:00:00 CROND
root     21330  1834  0 12:41 ?        00:00:00 CROND
nagios   21331 21327  0 12:41 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/
nagios   21332 21330  0 12:41 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/
nagios   21334 21328  0 12:41 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/
nagios   21335 21329  0 12:41 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/
nagios   21336 21326  0 12:41 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/
nagios   21338 21332  0 12:41 ?        00:00:00 /usr/bin/php -q /usr/local/nagio
nagios   21340 21334  0 12:41 ?        00:00:00 /usr/bin/php -q /usr/local/nagio
nagios   21342 21335  0 12:41 ?        00:00:00 /usr/bin/php -q /usr/local/nagio
nagios   21343 21336  0 12:41 ?        00:00:00 /usr/bin/php -q /usr/local/nagio
nagios   21344 21331  0 12:41 ?        00:00:00 /usr/bin/php -q /usr/local/nagio
root     21347  1470  0 12:41 ?        00:00:00 sshd: root@pts/0
postgres 21366  1665  0 12:41 ?        00:00:00 postgres: nagiosxi nagiosxi 127.
postgres 21368  1665  0 12:41 ?        00:00:00 postgres: nagiosxi nagiosxi 127.
postgres 21375  1665  0 12:41 ?        00:00:00 postgres: nagiosxi nagiosxi 127.
postgres 21381  1665  0 12:41 ?        00:00:00 postgres: nagiosxi nagiosxi 127.
postgres 21400  1665  0 12:41 ?        00:00:00 postgres: nagiosxi nagiosxi 127.
root     21481 21347  0 12:41 pts/0    00:00:00 -bash
root     21581 21481  0 12:41 pts/0    00:00:00 ps -ef
apache   22312  1826  0 06:20 ?        00:02:35 /usr/sbin/httpd
postgres 22356  1665  0 06:20 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   26204  1826  0 06:30 ?        00:02:25 /usr/sbin/httpd
postgres 26236  1665  0 06:30 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   27614  1826  0 06:34 ?        00:02:25 /usr/sbin/httpd
postgres 27619  1665  0 06:34 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   29847  1826  0 06:40 ?        00:02:19 /usr/sbin/httpd
postgres 29878  1665  0 06:40 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   30026  1826  0 06:40 ?        00:02:21 /usr/sbin/httpd
postgres 30053  1665  0 06:40 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   30340  1826  0 06:41 ?        00:02:23 /usr/sbin/httpd
postgres 30428  1665  0 06:41 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   30711  1826  0 06:42 ?        00:02:23 /usr/sbin/httpd
postgres 30760  1665  0 06:42 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   32227  1826  0 06:46 ?        00:02:16 /usr/sbin/httpd
postgres 32235  1665  0 06:46 ?        00:00:04 postgres: nagiosxi nagiosxi 127.
apache   32693  1826  0 06:47 ?        00:02:16 /usr/sbin/httpd
postgres 32712  1665  0 06:47 ?        00:00:03 postgres: nagiosxi nagiosxi 127.

Re: Graphs not loading and log files not updating

Posted: Fri Dec 18, 2015 3:18 pm
by tgriep
It looks like someone implemented pnp4nagios on your system and that is causing the issues. Any chance you can remove it?

Re: Graphs not loading and log files not updating

Posted: Fri Dec 18, 2015 5:28 pm
by neil_davidson
It was probably Past-Me - he's always getting me into jams like this, but my memory's such that I never remember. I'll do some digging on pnp4nagios on Monday and see if I can get it working. If not, I'll try removing it.

Thanks!

Re: Graphs not loading and log files not updating

Posted: Mon Dec 21, 2015 10:20 am
by hsmith
Let us know what you come up with. Thanks!

Re: Graphs not loading and log files not updating

Posted: Mon Dec 21, 2015 4:06 pm
by neil_davidson
Okay, I'm back in business. I didn't realize that NagiosXI already includes pnp4nagios, or at least some aspects of it, and trying to install over top of it breaks the graphs.

I was in a limbo where if I tried to remove it, it would tell me that it wasn't installed, and if I tried to install it I would get dependency errors. I was able to restore the default configuration by running ./install in the <nagiosxi install>/subcomponents/pnp directory. The perfdata files are now being processed and I'm starting to get graph information once again.

Thanks to all for your help!

Re: Graphs not loading and log files not updating

Posted: Mon Dec 21, 2015 4:20 pm
by rkennedy
Different versions of pnp4nagios as it's built a specific way in the process with XI. Glad to see this resolved though!

I'll close this thread out now, but feel free to open a new one if you ever need assistance in the future!
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