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Re: Acknowledgments aren't working
Posted: Mon Feb 22, 2016 4:08 pm
by lmiltchev
What do you have set up for this user under "Preferences" (language, date & number format)? Is this a "local" or AD/LDAP user? This is not shown on the screenshot.
I haven't been able to recreate the issue. We will need to review the configs/logs. Please PM the profile.zip to me or anyone else on the Tech Support team. Thank you!
Re: Acknowledgments aren't working
Posted: Tue Feb 23, 2016 10:15 am
by dtlrinc
Users that I have attempted to acknowledge are all AD Users.
Attached below is the screenshot of the preferences for the same user used in previous screenshots.
128.PNG
Re: Acknowledgments aren't working
Posted: Tue Feb 23, 2016 12:30 pm
by lmiltchev
I noticed that in the /usr/local/nagios/etc/cgi.cfg file you have:
Change this to:
Run:
Code: Select all
service nagios stop
service ndo2db stop
service ndo2db start
service nagios start
Log of the Nagios XI interface, then log back in as "nwilliams", and try to acknowledge a problem.
Did this fix the issue?
Re: Acknowledgments aren't working
Posted: Tue Feb 23, 2016 12:46 pm
by dtlrinc
Wow. That in fact did fix the issue.
Thank you!!
Re: Acknowledgments aren't working
Posted: Tue Feb 23, 2016 12:57 pm
by lmiltchev
I am glad I could help!
I will be locking this topic now. If you have any more questions/issues, please start a new thread. Thank you!