Nagios Support Forum

Box293 wrote:Is your PC in the same subnet as the XI server?

If the answer is no, are you able to test from a PC in the same subnet as the XI server?

Do you use a proxy server on your PC?

The PC isn't in the same subnet as the XI server and there isn't a way for me to get a PC in the same subnet. We aren't using a proxy on the PC either.

Are you able to look at the firewall / router logs that separate the PC and the XI server and see if there is any connection limiting going on?

Box293 wrote:Are you able to look at the firewall / router logs that separate the PC and the XI server and see if there is any connection limiting going on?

I am, and there doesn't appear to be any connection timing / limiting at all.

Has this problem always occurred or did it suddenly just start?

Box293 wrote:Has this problem always occurred or did it suddenly just start?

This has been going on for quite a while (4+ weeks)

Can you please PM over a profile for us to look at? (Admin -> System Profile -> Download Profile)

I'd like to take a deeper look at your environment, to see if anything is standing out of the ordinary.

EDIT: profile received.

In addition to what rkennedy posted, I've seen it where people didn't have the FQDN and shortname in /etc/hosts and didn't have a DNS entry at the remote datacenter and it caused slowness. Double-check that you have those /etc/hosts entries like:

rkennedy wrote:Can you please PM over a profile for us to look at? (Admin -> System Profile -> Download Profile)

I'd like to take a deeper look at your environment, to see if anything is standing out of the ordinary.

Sent you (most of) the profile. Looks like my mrtg.tar.gz file is 2.6M but the PM tool only allows a file size of 1MB or less.

ssax wrote:In addition to what rkennedy posted, I've seen it where people didn't have the FQDN and shortname in /etc/hosts and didn't have a DNS entry at the remote datacenter and it caused slowness. Double-check that you have those /etc/hosts entries like:

Code: Select all

127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4 myxiserver myxiserver.domain.com

I added the hostname to the end of that string; but still no joy.

We should move this into a ticket so that we can get a remote session setup, please send an email to [email protected] with a descriptive subject and a detailed body and include a link back to this thread.

Thank you