the map is blank. Error still.

[scottwilkerson]

Once thing out of curiosity, do you have icon_image's defined in the config for your hosts?

I ask because there was a bug that would error the map if there were missing image icons (i.e. they were defined but could not be loaded)

[United-Networking]

Hi,

checked just now to be sure: No.
Used to have two with service definitions, but that's only in backup now, thus unused.

[scottwilkerson]

Actually, digging into this, it may be the same issue here
https://github.com/NagiosEnterprises/na ... /issues/80

[United-Networking]

Hi,

well, no; apparently in that case at least the nagios host is displayed, whereas with zurrachillo and us, the map displays completely void of any host.

[Nagios Support]

We will have to do some more digging into this, and try to recreate the issue in-house. We will get back to you within the next 24 hours. Thank you!

[jfrickson]

Oh yeah, that probably hit pay dirt!
Got an error after "GET map-popup.html":

Code: Select all

Error: JSON.parse: expected double-quoted property name at line 33 column 29 of the JSON data

That line looks familiar. I think I saw that when I was digging into a problem that turned out to be locale related.

Go into cgi/objectjson.c and cgi/statusjson.c in function main. On or near line 730 in objectjson.c and line 965 in statusjson.c, there should be a line that says

Code: Select all

get_authentication_information(&current_authdata);

Right after that line, add one that says

Code: Select all

setlocale(LC_NUMERIC, "C");

and see if that makes a difference.

[tmcdonald]

To add on, you will need to make these edits and then recompile Core - is this something you can handle or would you like assistance?

[United-Networking]

Hi,

since i'll have no acess to the nagios host until 5h from now:
I have found another PC where the map still works: Windows7 with Firefox39, german installation.

Also, i recently had changed the nagios hosts locale to en_US.UTF8 without any perceptible change in the map's behavior.
Therefore i doubt seriously that this extra locale setting in the source will solve it. Are you really sure that i should replace (that's what make install does, anyway) my mostly working setup for that?

I'm still strongly suspecting that javascript code (angular.min.js or map-directive.js from the error log) actually drawing the map, since in some client setups this exact same code still works, in others not; mostly differentiated by browser make and version.

[tmcdonald]

Load up that page in Firefox (using one of the non-functioning browsers) and bring up Firebug/Developer Console (I am using Firebug in my example, adjust as needed for your tool of choice) and view the "Net" panel to get the request/response pairs that the page makes. Take a look at the "Response" tab for one of the requests to statusjson.cgi. Mine looked like this:

I'd like a copy of the JSON from your page, either in a PM or as an attachment. I suspect that there are single quotes where doubles are needed, and certain browsers/versions are less strict about this, which renders the map properly.

[United-Networking]

The first

https://cloud.united-networking.eu/nagi ... gramstatus

results in

Code: Select all

{
  "format_version": 0,
  "result": {
    "query_time": 1460981192000,
    "cgi": "statusjson.cgi",
    "user": "nagiosadmin",
    "query": "programstatus",
    "query_status": "released",
    "program_start": 1460736310000,
    "last_data_update": 1460981189000,
    "type_code": 0,
    "type_text": "Success",
    "message": ""
  },
  "data": {
    "programstatus": {
      "version": "4.1.1",
      "nagios_pid": 1254,
      "daemon_mode": false,
      "program_start": 1460736310000,
      "last_log_rotation": 1460930399000,
      "enable_notifications": true,
      "execute_service_checks": true,
      "accept_passive_service_checks": true,
      "execute_host_checks": true,
      "accept_passive_host_checks": true,
      "enable_event_handlers": true,
      "obsess_over_services": false,
      "obsess_over_hosts": false,
      "check_service_freshness": true,
      "check_host_freshness": false,
      "enable_flap_detection": true,
      "process_performance_data": true
    }
  }
}

, the second

https://cloud.united-networking.eu/nagi ... gramstatus

in

Code: Select all

{
  "format_version": 0,
  "result": {
    "query_time": 1460981192000,
    "cgi": "statusjson.cgi",
    "user": "nagiosadmin",
    "query": "programstatus",
    "query_status": "released",
    "program_start": 1460736310000,
    "last_data_update": 1460981189000,
    "type_code": 0,
    "type_text": "Success",
    "message": ""
  },
  "data": {
    "programstatus": {
      "version": "4.1.1",
      "nagios_pid": 1254,
      "daemon_mode": false,
      "program_start": 1460736310000,
      "last_log_rotation": 1460930399000,
      "enable_notifications": true,
      "execute_service_checks": true,
      "accept_passive_service_checks": true,
      "execute_host_checks": true,
      "accept_passive_host_checks": true,
      "enable_event_handlers": true,
      "obsess_over_services": false,
      "obsess_over_hosts": false,
      "check_service_freshness": true,
      "check_host_freshness": false,
      "enable_flap_detection": true,
      "process_performance_data": true
    }
  }
}

.
Actually, this looks quite identical to me.