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Re: Need help configuring Nagios/OTRS intergration

Posted: Fri Jul 15, 2016 8:14 am
by nathanplatt
Okay, so finally OTRS is recieving emails...

However this is the log it gave;

Code: Select all

***** Nagios *****

Notification Type: RECOVERY

Service: Event Handler Test
Host: event_handler_test
Address: 127.0.0.1
State: OK

Date/Time: Fri Jul 15 09:12:38 EDT 2016

Additional Info:

(No output on stdout) stderr:
The final bit doesn't seem to make a lot of sense?

Re: Need help configuring Nagios/OTRS intergration

Posted: Fri Jul 15, 2016 10:37 am
by tgriep
It looks like the script is having problems creating the URL link in the email.
Can you login to the Nagios Server run the following command and post the output?

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hostname -f

Re: Need help configuring Nagios/OTRS intergration

Posted: Fri Jul 15, 2016 11:10 pm
by nathanplatt
tgriep wrote:It looks like the script is having problems creating the URL link in the email.
Can you login to the Nagios Server run the following command and post the output?

Code: Select all

hostname -f
# hostname -f localhost

Re: Need help configuring Nagios/OTRS intergration

Posted: Mon Jul 18, 2016 9:47 am
by tgriep
Can you post which eventhandler caused that error?

Re: Need help configuring Nagios/OTRS intergration

Posted: Sat Jul 30, 2016 4:01 am
by nathanplatt
Appoligies for not coming back sooner. I'm due to install the system again on new hardware, and will attempt to get this running asap. If you want to close the case and i'll relog once i have everything re-configured.

Re: Need help configuring Nagios/OTRS intergration

Posted: Mon Aug 01, 2016 10:34 am
by mcapra
May as well keep it open for posterity. Let us know when you have any updates!