one click notification disabled nagios xi

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: one click notification disabled nagios xi

Post by rkennedy »

You didn't answer two my questions, both of which I need answered -
Are you using notify-host-by-email or xi_host_notification_handler for notifications? Can you show us an example of one of the emails that came through?
Please address these.
Former Nagios Employee
Naveed
Posts: 285
Joined: Mon May 30, 2016 10:10 am

Re: one click notification disabled nagios xi

Post by Naveed »

I am using "xi_host_notification_handler" for notifications.

Email screenshot is attached.
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: one click notification disabled nagios xi

Post by tgriep »

I am seeing multiple nagios processes running on your server which could be causing the issue.
To fix that, login as root to the server, run the following commands

Code: Select all

service nagios stop
killall -9 nagios
service nagios start
That should fix the issue for you.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Naveed
Posts: 285
Joined: Mon May 30, 2016 10:10 am

Re: one click notification disabled nagios xi

Post by Naveed »

Can you please explain this, although I have restarting my nagios server but could not understand. What had happened to it.

Thank you!
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tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: one click notification disabled nagios xi

Post by tgriep »

A stuck nagios process could be caused by a lot of things so it is hard to explain exactly why it happens.
A few that I have seen is that the system is busy and an Apply Configuration didn't finish in time which then spawns a new nagios process.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Naveed
Posts: 285
Joined: Mon May 30, 2016 10:10 am

Re: one click notification disabled nagios xi

Post by Naveed »

Great!

quite logical.

Thank you!
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: one click notification disabled nagios xi

Post by mcapra »

Is it alright if we lock this thread and mark the issue as resolved?
Former Nagios employee
https://www.mcapra.com/
Naveed
Posts: 285
Joined: Mon May 30, 2016 10:10 am

Re: one click notification disabled nagios xi

Post by Naveed »

yes, sure please.
Thank you!
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