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Re: Re-curring downtime is not working
Posted: Thu Nov 10, 2016 10:19 am
by sgoffar
You means it's not possible to resolve this issue to this version.
Re: Re-curring downtime is not working
Posted: Thu Nov 10, 2016 12:31 pm
by tmcdonald
Bugfixes are not back-ported to previous versions. If a bug has been fixed in a later version than you are running, you will need to upgrade to get the fix.
Re: Re-curring downtime is not working
Posted: Fri Nov 11, 2016 9:31 am
by sgoffar
Yes, I saw the change log. But is there anyway to fixed is to this version. Because updating to 5.3 will take 1month and by this one month we will get unnecessary alerts.
Re: Re-curring downtime is not working
Posted: Fri Nov 11, 2016 10:14 am
by tmcdonald
If this is a bug which was fixed in a later version, then you will need to upgrade to get the fix.
For the time-being, if you can provide us with more detail about what exactly is not working, we can maybe address that. Are you getting an error? Does the downtime just not take effect? Are you editing the cfg file directly or using the web interface to configure things?
Re: Re-curring downtime is not working
Posted: Fri Nov 11, 2016 10:18 am
by avandemore
If you like you can diff your current version against the current release of Nagios XI and backport the required changes. That process is well outside the scope of support, non-trivial and certain parts of the codebase XI are encrypted. We offer custom development for a fee which may be able to solve this for you. If you are interested in that, please contact
[email protected]