Nagios Support Forum

ssax wrote:Please run this command and see if it resolves the issue:

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alternatives --set mta /usr/sbin/sendmail.postfix

I ran the above command but still it didnt trigger email with the xi_service_notification_command. There were no logs generated in /var/log/maillog


I also tried to change the command to notify_service_by_email after that, It triggered automatically.

It means that with xi_service_notification_handler command the mail is not getting triggered at all. Please help me if you find any clue in this..

Thanks a lot for providing your valuable inputs

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Please attach /var/log/maillog after one of these failed send attempts.

Hello Everyone,

Thanks for all your help.
I know I made a silly mistake and took a lot of time from you for this issue. Sorry for the trouble
I found the reason why the email was not getting sent.
My contact was not a nagios user because of which xi_service_notification_handler was not trigerring an email. Later I configured a user which was also a contact and mail got triggered.

One more thing that can help if any one else face this issue. User which we create should be a monitoring contact otherwise mail will not trigger.

Please correct me if I am wrong.

You can close this case

XI notifications need an XI user. notify-*-by-email will use a Nagios Core contact. Closing per request.