NRDS download or wget not working

[garethwithers]

I have tried to do this with no joy.

Did it on a clean build with a new install of XI, everything else seems to be working as well.

Gareth

[dwhitfield]

On the new one, what's the output of ls -laR /usr/local/nrdp >/tmp/ls.txt?

Does everything look the same between the two servers?

[garethwithers]

Hi dwhitfield

There certainly looks more files there than before

Heres the file as requested:

[mcapra]

Can we get a fresh set of your apache logs? The ones we currently have are a bit old and don't reflect the new changes:

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/ssl_error_log
/var/log/httpd/access_log
/var/log/httpd/ssl_access_log

[garethwithers]

As requested please find the attached

Appreciate all the help

[mcapra]

This definitely stands out:

Code: Select all

172.29.130.22 - - [06/Mar/2017:14:20:31 +0000] "GET /nrdp/?cmd=nrdsgetclient&token=<token>&configname=<config_name>HTTP/1.1" 404 - "http://vapngoa101/nagiosxi/includes/components/nrdsconfigmanager/nrdsconfigmanager.php" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36"

That probably shouldn't be returning a 404. I was able to replicate this on my Nagios XI machine.

Just to verify I understand exactly what's going on, can you share the outputs of the following commands:

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ls -d -1 /usr/local/nrdp/** | xargs ls -al
cat config.inc.php | grep tmp

And afterwards, run this command and see if it fixes the problem:

Code: Select all

sed -i "2i\$cfg['tmp_dir'] = '/tmp';" /usr/local/nrdp/server/config.inc.php

[garethwithers]

Afternoon

That has worked and i have included the file for you to look at:

Thanks a lot for the help, if you could let me know the issue that would be great! just so i can know the cause if it was something we did wrong.
Regards
Gareth

[mcapra]

The issue is a known bug with NRDP that will be fixed in a future version. Sorry for the confusion it may have caused!

Did you have additional questions regarding this issue, or can we close this thread and mark it as resolved?

[garethwithers]

Hi mcapra

No problem at all thanks a lot for the help and assistance.

Yes you can close the ticket off.

Gareth