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Scheduled Reporting stopped

https://support.nagios.com/forum/viewtopic.php?t=43254

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Re: Scheduled Reporting stopped

Posted: Fri Apr 14, 2017 1:46 pm
by sgiworks

Code: Select all

[root@IWKSEUWPSSNXI01 /]# chage -l apache
Last password change                                    : Jan 13, 2016
Password expires                                        : never
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : -1
Maximum number of days between password change          : -1
Number of days of warning before password expires       : -1
[root@IWKSEUWPSSNXI01 /]# ls -lR /var/spool/cron
/var/spool/cron:
total 4
-rw------- 1 apache apache 825 Apr 13 20:09 apache
[root@IWKSEUWPSSNXI01 /]# grep apache /var/log/cron
Apr  9 08:00:01 IWKSEUWPSSNXI01 CROND[9420]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr  9 08:00:01 IWKSEUWPSSNXI01 CROND[9426]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr  9 08:00:01 IWKSEUWPSSNXI01 CROND[9425]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
Apr  9 08:00:01 IWKSEUWPSSNXI01 CROND[9428]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 10 08:00:01 IWKSEUWPSSNXI01 CROND[28703]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr 10 08:00:01 IWKSEUWPSSNXI01 CROND[28706]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 10 08:00:01 IWKSEUWPSSNXI01 CROND[28711]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr 10 08:00:01 IWKSEUWPSSNXI01 CROND[28714]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
Apr 11 08:00:01 IWKSEUWPSSNXI01 CROND[8673]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr 11 08:00:01 IWKSEUWPSSNXI01 CROND[8675]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 11 08:00:01 IWKSEUWPSSNXI01 CROND[8684]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
Apr 11 08:00:01 IWKSEUWPSSNXI01 CROND[8685]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr 12 08:00:01 IWKSEUWPSSNXI01 CROND[25006]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr 12 08:00:01 IWKSEUWPSSNXI01 CROND[25010]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr 12 08:00:01 IWKSEUWPSSNXI01 CROND[25015]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 12 08:00:01 IWKSEUWPSSNXI01 CROND[25016]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
Apr 12 18:16:37 IWKSEUWPSSNXI01 crontab[29345]: (apache) LIST (apache)
Apr 12 18:16:37 IWKSEUWPSSNXI01 crontab[29347]: (apache) REPLACE (apache)
Apr 12 18:17:01 IWKSEUWPSSNXI01 crond[1241]: (apache) RELOAD (/var/spool/cron/apache)
Apr 12 18:40:46 IWKSEUWPSSNXI01 crontab[11813]: (apache) LIST (apache)
Apr 12 18:40:46 IWKSEUWPSSNXI01 crontab[11816]: (apache) REPLACE (apache)
Apr 12 18:41:01 IWKSEUWPSSNXI01 crond[1241]: (apache) RELOAD (/var/spool/cron/apache)
Apr 12 18:43:47 IWKSEUWPSSNXI01 crontab[13592]: (apache) LIST (apache)
Apr 12 18:43:47 IWKSEUWPSSNXI01 crontab[13595]: (apache) REPLACE (apache)
Apr 12 18:43:50 IWKSEUWPSSNXI01 crontab[13610]: (apache) LIST (apache)
Apr 12 18:43:50 IWKSEUWPSSNXI01 crontab[13613]: (apache) REPLACE (apache)
Apr 12 18:43:53 IWKSEUWPSSNXI01 crontab[13637]: (apache) LIST (apache)
Apr 12 18:43:53 IWKSEUWPSSNXI01 crontab[13640]: (apache) REPLACE (apache)
Apr 12 18:43:57 IWKSEUWPSSNXI01 crontab[13661]: (apache) LIST (apache)
Apr 12 18:43:57 IWKSEUWPSSNXI01 crontab[13664]: (apache) REPLACE (apache)
Apr 12 18:44:01 IWKSEUWPSSNXI01 crond[1241]: (apache) RELOAD (/var/spool/cron/apache)
Apr 13 08:00:01 IWKSEUWPSSNXI01 CROND[14909]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 13 08:00:01 IWKSEUWPSSNXI01 CROND[14919]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
Apr 13 08:00:01 IWKSEUWPSSNXI01 CROND[14921]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr 13 08:00:01 IWKSEUWPSSNXI01 CROND[14923]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr 13 19:08:36 IWKSEUWPSSNXI01 crontab[19134]: (apache) LIST (apache)
Apr 13 19:08:36 IWKSEUWPSSNXI01 crontab[19136]: (apache) REPLACE (apache)
Apr 13 19:08:42 IWKSEUWPSSNXI01 crontab[19184]: (apache) LIST (apache)
Apr 13 19:08:42 IWKSEUWPSSNXI01 crontab[19186]: (apache) REPLACE (apache)
Apr 13 19:08:53 IWKSEUWPSSNXI01 crontab[19312]: (apache) LIST (apache)
Apr 13 19:08:53 IWKSEUWPSSNXI01 crontab[19314]: (apache) REPLACE (apache)
Apr 13 19:09:01 IWKSEUWPSSNXI01 crond[1241]: (apache) RELOAD (/var/spool/cron/apache)
Apr 13 19:09:12 IWKSEUWPSSNXI01 crontab[19578]: (apache) LIST (apache)
Apr 13 19:09:12 IWKSEUWPSSNXI01 crontab[19580]: (apache) REPLACE (apache)
Apr 13 19:09:19 IWKSEUWPSSNXI01 crontab[19633]: (apache) LIST (apache)
Apr 13 19:09:19 IWKSEUWPSSNXI01 crontab[19635]: (apache) REPLACE (apache)
Apr 13 19:09:28 IWKSEUWPSSNXI01 crontab[19733]: (apache) LIST (apache)
Apr 13 19:09:28 IWKSEUWPSSNXI01 crontab[19735]: (apache) REPLACE (apache)
Apr 13 19:10:01 IWKSEUWPSSNXI01 crond[1241]: (apache) RELOAD (/var/spool/cron/apache)
Apr 14 08:00:01 IWKSEUWPSSNXI01 CROND[6374]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam > /dev/null 2>&1)
Apr 14 08:00:01 IWKSEUWPSSNXI01 CROND[6385]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam > /dev/null 2>&1)
Apr 14 08:00:01 IWKSEUWPSSNXI01 CROND[6389]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam > /dev/null 2>&1)
Apr 14 08:00:01 IWKSEUWPSSNXI01 CROND[6393]: (apache) CMD (/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam > /dev/null 2>&1)
[root@IWKSEUWPSSNXI01 /]#

Re: Scheduled Reporting stopped

Posted: Fri Apr 14, 2017 2:09 pm
by tgriep
Thanks for the output. They are running from cron so lets run the job manually and see what error is generated.
Run this as root on the XI server.

Code: Select all

/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=7m6ljh --username=swapnil.kadam
/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=c04psd --username=swapnil.kadam
/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=q2d8o3 --username=swapnil.kadam
/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report=bhp9j4 --username=swapnil.kadam

Re: Scheduled Reporting stopped

Posted: Fri Apr 14, 2017 2:36 pm
by sgiworks
All the above commands had similar output:

DEBUG:
Message sent! (method=sendmail)

DELETING /usr/local/nagiosxi/tmp/scheduledreport-swapnil.kadam-bhp9j4-Availability_Report.pdf

Re: Scheduled Reporting stopped

Posted: Fri Apr 14, 2017 2:39 pm
by sgiworks
No reports received :(

Re: Scheduled Reporting stopped

Posted: Mon Apr 17, 2017 10:14 am
by tgriep
It looks like the report ran and it used the Sendmail mail method to send it.
When using that method, you can view the /var/log/maillog file to see if there are any errors on why the reports did not get sent.
Take a look in that log file around the time the reports are scheduled and you should see the errors on why they are not getting sent.

Re: Scheduled Reporting stopped

Posted: Mon Apr 17, 2017 11:23 am
by avandemore
Moving to a ticket.
All times are UTC-05:00
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