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Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 10:52 am
by pratik.patel
I run the commands but same issue..
Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 11:00 am
by tgriep
Can you PM me your system profile?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and email it back to us.
Also, run these commands as root and email in the /tmp/info.txt file
ls -lR /usr/local/nagios >/tmp/info.txt
getenforce >>/tmp/info.txt
Has the server recently been configured to use SSL?
If so, can you email in these files.
Code: Select all
/etc/httpd/conf/httpd.conf
/etc/httpd/conf.d/nagiosxi.conf
/etc/httpd/conf.d/nagios.conf
/etc/httpd/conf.d/ssl.conf
Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 11:15 am
by pratik.patel
I have send you PM and I am not able to download profile
getting below message:
PROFILE BUILD FAILED
Array
(
)
CODE: 1
I have attached the system info.
Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 12:04 pm
by tgriep
The Build profile error is a /etc/sudoers configuration issue and what you did PM to me had more permission errors as well which confirmed the error.
What you have in your /etc/sudoers file will have to be changed and the easiest way to fix it is to replace your file with the default one that is attached to this post and that should fix the issues for you.
Remove the .txt extension.
If not, remove the following entries in the /etc/sudoers file
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nagios ALL=(root) NOPASSWD: /sbin/service httpd configtest, /usr/sbin/apachectl -S, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_services, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_online, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_latency, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_latency_mod, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_progress
apache ALL=(root) NOPASSWD: /usr/bin/virsh list
And replace them with the following
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Defaults !visiblepw
Defaults:nagios !requiretty
Defaults:apache !requiretty
Try that and post back is it works or not.
Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 3:15 pm
by pratik.patel
I don't think so tungsten is the issue.
I can not remove it as we have these on all servers.
Re: Unable to write to check_result_path
Posted: Wed May 10, 2017 3:21 pm
by dwhitfield
Well, you could try removing everything except tungsten. Modified sudoers is a known issue:
https://support.nagios.com/kb/article.p ... ategory=44
Re: Unable to write to check_result_path
Posted: Thu May 11, 2017 5:22 am
by pratik.patel
I removed what you mention and replaced with that but same issue.
Re: Unable to write to check_result_path
Posted: Thu May 11, 2017 9:29 am
by dwhitfield
Did you also add the following, as was suggested?
Code: Select all
Defaults !visiblepw
Defaults:nagios !requiretty
Defaults:apache !requiretty
Re: Unable to write to check_result_path
Posted: Thu May 11, 2017 9:44 am
by pratik.patel
Yes I added those 3 lines too.
Re: Unable to write to check_result_path
Posted: Thu May 11, 2017 12:10 pm
by dwhitfield
Do you still have your XI install in /tmp/nagiosxi? If so, run the following comamnds:
If you do not still have that, download your current version from
https://assets.nagios.com/downloads/nag ... rsions.php (or just decide to upgrade and get the latest), unpack it and then run the ./upgrade. It's highly likely there are still some permissions issues, and the upgrade will not work, but if it works it may resolve the issue. Also, if it doesn't work, it will give us some additional data on the issue. Please attach the upgrade.log if it fails.
Also, what's the output of
sestatus? That will disabled, possibly permissive.
UPDATE: Upgrade log received and shared with techs