Config wizard doesn't detect switch ports

[tmcdonald]

Have any security sweeps been done on the server? Generally when we see Permission Denied errors, something has been done to the /etc/sudoers file, or changes to the file/directory permissions/ownership have been made.

[jericho_g]

No security updates have been done recently. The only update recently was when we upgraded to version 5.4.4.

[tgriep]

When the Wizard runs, it creates a temporary file and it looks like the permissions are wrong, run the following as root to delete it.

Code: Select all

rm /usr/local/nagiosxi/tmp/mrtg-10.11.36.1*

Then run the wizard and see if the ports are detected when the wizard is run.

[jericho_g]

Thanks, I'll try that if it happens next time. We reset ownership of the /usr/local/nagiosxi/tmp directory back to user 'apache' and the config wizard found the ports.
-Jericho

[tgriep]

OK, it wasn't the file permissions but the folder's permissions that caused it to fail. Glad it is working now.