Nagios Support Forum

Do you have the same issue with NSClient .4.4? It's the only version we truly support. That's not to say we can't continue to help with your issue, but we don't test against any other versions, so it's hard to know if it will work.

version 4.x was in my mind fairly buggy, so if this is the case - perhaps you should update your supportability

and no we went for a newer 5.x version as these are much leaner and bug free.

now, please address the elephant in the room here - instead of going around it.
why is it, when i pull the value from Linux commandline it Works.. and even in the nagiosxi command tester thing it Works... but it doesnt when scheduled as a check?

also please bare in mind, that we have many other check_pdh checks that Works just fine

It all has to do with how the string is escaped in the check whether it will run in the Nagios GUI or not.
Having single quotes, double quotes, dollar signs and slashes in the names can be difficult sometimes.

Setting your argument to the following should work for you. Can you update your command to the following and also post it's settings? Also, can you login to the MSSQL server and check the nsclient.log file for any errors when the check it run?
There might be something in it that will help troubleshoot the issue.

I appreciate that you're trying, but please go back and read the entire topic - We've already gone through this example.
But just for kicks - i copy pasted your example - and nope it doesnt Work. - the value is 0

as I've also previously stated, i dont have access to the machine so i cannot check the nsclient log file nor can i rdp through to it. - however i will try and find someone that can.

I still see no answer as to why nagiosxi is not parsing the returned message properly

I understand your frustration in this but the argument should work for you.
It is either passing the argument incorrectly to the Windows system and the nsclient.log file should show that.
I know you cannot login to the server but we will need to see that file to troubleshoot the issue. It should show an error if the counter is getting sent to the NSClient service incorrectly.
What version of the check_nrpe plugin are you running?
Run the following on the Nagios server and post the version number. You may want to upgrade to the latest. https://github.com/NagiosEnterprises/nrpe

One thing to try, copy the service check in the Core Config Manager and give it a different name and see if that fails as well.
It could be a corrupted setting in the check causing it.

stefanmadsen wrote:note that we are running NRPE v3

I'm working on getting the nsclient log file.

Ok, post the nsclient.log file when you have the chance.
Are you using NRPE version 3.0, 3.0.1, 3.1.0 or 3.1.1?

You may want to upgrade to the latest version of NRPE but I don't think it will help.
https://support.nagios.com/kb/article/n ... ource.html

Can you run the following on the Nagios server and post the output? This will show that the Nagios server will use for the check command.
Also, can you open the /usr/local/nagios/var/status.dat file, find that service check and post the full output here so we can see what the current status of the check is?