Re: Set Acknowledgement via API
Posted: Thu Jul 27, 2017 8:00 am
Thanks this got us moving in the right direction. Feel free to close this out.dwhitfield wrote:There are a number of ways to get things to XI, but my thought is running the script via ssh from the OTRS server: https://www.cyberciti.biz/faq/unix-linu ... using-ssh/Ehamby wrote: That script seems local to XI, how is OTRS supposed to send the command to XI?