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Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 10:50 am
by Sampath.Basireddy
We have upgraded NCP Agent to 2.0.5 on most of the servers and appears NCP Agent starting issue after server reboot is fixed.
I also suppose that all services for a given host timeout, or is there just a particular one?
It is all the services that timeout
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 11:35 am
by npolovenko
@Sampath.Basireddy, I see. Well, if upgrading NCPA on that particular server is not an option you could try adding the following line inside /usr/local/nagios/nagios.cfg
Untitled.png
After that please run
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 12:17 pm
by Sampath.Basireddy
Thank You
@npolovenko, but am looking at a global level.
This issue is not necessarily with one particular server, but at a whole environment level.
Last week I have seen the service check timed out issue on multiple servers which are already having NCPA v2.0.5. It could be for various reasons like network performance or server performance etc.
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 1:02 pm
by npolovenko
@Sampath.Basireddy, The option that I described in my last post is supposed to apply to all hosts globally, as long as you add it to the nagios.cfg on your Nagios XI server.
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 1:15 pm
by Sampath.Basireddy
Ahhh....I need to add that line to nagios.cfg. I was looking for that line to update it. My bad.
Thank You
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Mon Oct 23, 2017 1:39 pm
by npolovenko
@Sampath.Basireddy, No problem. Can I go ahead and close this topic as resolved?
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Tue Oct 24, 2017 12:54 pm
by Sampath.Basireddy
Sure, Please go ahead and close the thread.
Thank you for your help!!
Re: Service Check Timed Out Alert returning as Critical Aler
Posted: Tue Oct 24, 2017 1:07 pm
by npolovenko