Nagios Support Forum

where to track bug ？

dwhitfield wrote:The individual in the previous thread that said they would submit a bug report is no longer with Nagios. I do not believe a bug report was ever created. I created a bug report and you can reference it with ID # 12905.

where to track bug report

@zihan, I checked the status of this task and looks like they fixed it in XI 5.4.12, which is scheduled to be released today. Keep an eye on our changelog here: https://assets.nagios.com/downloads/nag ... NGES-5.TXT

many thanks

The bug is indeed fixed in 5.4.12, however, we need to do some additional testing. Just keep your eye on https://assets.nagios.com/downloads/nag ... NGES-5.TXT for the actual release, which should be later this week.

dwhitfield wrote:The bug is indeed fixed in 5.4.12, however, we need to do some additional testing. Just keep your eye on https://assets.nagios.com/downloads/nag ... NGES-5.TXT for the actual release, which should be later this week.

thanks，I upgrade the latest version 5.4.12，and SLA REPORT show hostname and service name correct，but There are other places that have this problems。

1、Host detail→测试一下→overview
“Connect to 测试一下” show chinese messy code

2、Host detail→测试一下→performance Graphs
Show“No performance graphs were found for this host”。But in performance graphs，the performance graphs is ok，I think this cause by chinese messy code。

3、Host detail→测试一下→capacity planning
Show none，I think this cause by chinese messy code。

4、Service detail→根空间监控→performance Graphs
Show “No performance graphs were found for this service. If you have just started monitoring this object then it may take up to 15 minutes for the performance graphs to

appear.”But in performance graphs，the performance graphs is ok。I think this cause by chinese messy code。

5、service detail→根空间监控→→capacity planning
Show none，I think this cause by chinese messy code。

6、Host Detail→Search box
Show chinese messy code

7、report-availability

Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

8、report→executive summary
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

9、report→state history
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

10、report→top alert producers
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

11、report→Alert Histogram
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

12、report→notifications
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

13、report→capacity planning
Hostname 、service name 、hostgroup 、servicegroup show chinese messy code

attachment is my profile and image，thanks。

dwhitfield wrote:The bug is indeed fixed in 5.4.12, however, we need to do some additional testing. Just keep your eye on https://assets.nagios.com/downloads/nag ... NGES-5.TXT for the actual release, which should be later this week.

We think about using nagiosxi, but Chinese messy code bothers us.
In addition to what I just said, there might be Chinese messy code in other places, but I didn't find it for a moment.

dwhitfield wrote:The bug is indeed fixed in 5.4.12, however, we need to do some additional testing. Just keep your eye on https://assets.nagios.com/downloads/nag ... NGES-5.TXT for the actual release, which should be later this week.

Nagiosmobile also has hostname and service name messy code problem

@zihan, Thanks for the feedback and for the screenshots! We did go over everything and there are a few things to tell. As far as the graphs not displaying after you renamed the host/service: when you rename service or host from the Core Configurations Manager it creates new RRD and XML files, so it will take a while for Nagios to recreate new RRD and start collecting some data. Usually, it's 10 -15 minutes before the graphs start working again.
If you want to rename a host or a service, but keep the graphing history you need to use a Bulk Renaming Tool from the Core Configurations Manager.
As far as seeing a messy code, we weren't able to replicate it. We went to all of those menus in XI that you mentioned but all Chinese characters were displaying correctly. We tried on both, Google Chrome and Firefox. Have you tried cleaning out browser catch and maybe signing out of XI and then signing back in? If you had and it still didn't help then please open a ticket here: https://support.nagios.com/tickets/ Our techs will examine your system profile and possibly do a remote session.
I also saw that the capacity planning feature wasn't working. Was It working before you renamed the host and the service? Usually, the check needs to run and collect data for at least 1-2 weeks before this feature starts working.
With all that said, if you still experiencing problems I think opening a support ticket would be the best way to move forward with this issue.

HI，in 5.4.12，Fix the bug 12905

Fixed htmlentities in SLA report breaking UTF-8 characters [TPS#12905] -JO，this is ok

Other Chinese messy code problems ，It's the same as this

for example

report→Availability menu，the Limit to，I select 测试一下，and service ，I select 根空间监控，
chinese in the limit to and service are ok
and i click run ，below Service Availability，chinese messy code appear。