Nagios Support Forum

Posted: **Wed Jul 18, 2018 2:53 pm**

We upgraded from 5.4.13.

Posted: **Wed Jul 18, 2018 4:06 pm**

Prior to upgrade, we would only receive the recovery notification if the service recovered from a critical state using the escalation feature.

I was not able to verify this in Nagios XI 5.4.13. In fact, I received escalated recovery (from WARNING state) notifications as expected. I tried configs, somewhat similar to yours. I used only one hostgroup, and a shorter notification interval, but this shouldn't have an impact on the test.

Example:

Code: Select all

define serviceescalation {
	#	config_name	NOG On Call
		hostgroup_name                		Production Database Server
		contact_groups                		nog-on_call
		first_notification            		1
		last_notification             		0
		notification_interval         		5
		escalation_period             		xi_timeperiod_24x7
		escalation_options            		c,r,
	}

define hostgroup {
	hostgroup_name                		Production Database Server
	alias                         		Production Database Server
	members                       		localhost
	}	

define contactgroup {
	contactgroup_name             		nog-on_call
	alias                         		nog-on_call
	members                       		ludmil
	}

example01.PNG

It is hard to say how your system was configured before the upgrade but as far as I can tell the escalations work as designed in both, XI 5.4.13 and 5.5.x.

I would encourage any XI users that think this is not true to chime it, and give us feedback. Thank you!

Nagios Support Forum

5.5.0 Receiving Recovery Notifications off of Warnings

Re: 5.5.0 Receiving Recovery Notifications off of Warnings

Re: 5.5.0 Receiving Recovery Notifications off of Warnings