Problem Logs

[neo_infraestructura]

So I did find the log in /usr/local/nagios/var/nagios.log

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[1532946071] HOST ALERT: NEO-MNG-EPO-TMX02;DOWN;SOFT;1;PING CRITICAL - Packet loss = 100%

Why this log is not in the /var/log/messages or in the loc7 system file?

[scottwilkerson]

I honestly cannot say for sure, Nagios is trying to write to to the messages file but I do not know what would cause these to be missing.

I'm not sure what your loc7 system file is

[neo_infraestructura]

Do you know if one service state is Critical, Nagios waits 5 minutes (or some other time) to see if the service recover and if its not, then alert it? or it will alert it immediately?

[scottwilkerson]

It alerts after your (max check attempts X retry interval) in minutes

[neo_infraestructura]

Hi there, I didn't wanted to close the topic because I still can't find the reason for not informig some alerts.

I have another example, There is a service that had a CRITICAL state from 08-10-2018 at 9:24:44, but in the "Availability Report For This Service" (Nagios Core) it didn't show this state.

nagios1.png

nagios2.png

If I search for it in the /usr/local/nagios/var/nagios.log it shows logs only from today

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[root@neo-mng-nag-tmx ~]# cat /usr/local/nagios/var/nagios.log | grep "SFSC-ASG-01" | grep "Temperatura del dispositivo SSL card temperature"
[1534129200] CURRENT SERVICE STATE: SFSC-ASG-01;BluecoatV2 - Chequea los valores de temperatura para los distintos componentes;CRITICAL;SOFT;3;CRITICAL - Temperatura del dispositivo SSL card temperature: -960000: estado = nonoperational(3)
[1534193046] SERVICE NOTIFICATION: SOC;SFSC-ASG-01;BluecoatV2 - Chequea los valores de temperatura para los distintos componentes;CUSTOM (CRITICAL);notify-service-by-syslog;CRITICAL - Temperatura del dispositivo SSL card temperature: -960000: estado = nonoperational(3);Nagios Administrator;Prueba notificacion
[1534193046] SERVICE NOTIFICATION: SOC;SFSC-ASG-01;BluecoatV2 - Chequea los valores de temperatura para los distintos componentes;CUSTOM (CRITICAL);notify-service-by-email;CRITICAL - Temperatura del dispositivo SSL card temperature: -960000: estado = nonoperational(3);Nagios Administrator;Prueba notificacion

Why is not updating the state un the Service Log Entries?

[scottwilkerson]

The log only updates when state changes.

For the availability issue, it only show HARD states by default.

There was a bug that was recently uncovered that can cause services to stay in a SOFT state like your is.

This is currently in the maint branch of Nagios Core and is undergoing final testing before the release.
https://github.com/NagiosEnterprises/na ... tree/maint

It will then make it into XI 5.5.3 when it is released.