WMI Unknown

[cwscribner]

Well, we're hoping to turn this into a Nagios hero story. We're positioning Nagios to be the stand alone monitoring software for the whole organization. So ideally we'll have Nagios handle everything. I think that the majority of servers are the same. They're pretty much all running updated Server 2008 more-or-less. I think what I'll start with is re-adding the trouble devices and if that doesn't work, I'll do a full backup and attempt the wmic upgrade. I'll let you know how it turns out...I hope everything doesn't go into an amazing tailspin of failure...

[scottwilkerson]

We're wishing you the best of luck! And no more talk of "tailspin of failures"....

[yancy]

Has this ever worked? Did you set it up following our documentation?

http://assets.nagios.com/downloads/nagi ... For_XI.pdf

http://assets.nagios.com/downloads/nagi ... ng_WMI.pdf

Running the latest install script will update you to the latest version of WMIC if your not already running it already.

also, to upgrade check_wmi_plus.pl re-add the WMI Wizard:
http://exchange.nagios.org/directory/Ad ... rd/details



To see if you are running an older version, you can check with the following

Run the following to check version #

/usr/bin/wmic -V
Version 4.0.0tp4-SVN-build-UNKNOWN

cat /usr/local/nagios/libexec/check_wmi_plus.pl | grep "my \$VERSION"
my $VERSION="1.49";


We haven't seen many issues with the newest version of wmic, so upgrading wouldn't be a bad idea if your having issues with the older wmic.

[cwscribner]

The update didn't fix the problem unfortunately...

Here's how the error looks now.

Code: Select all

UNKNOWN: Could not retrieve all required data. [wmi/wmic.c:212:main()] ERROR: Retrieve result data.
NTSTATUS: NT code 0x80041017 - NT code 0x80041017
[wmi/wmic.c:212:main()] ERROR: Retrieve result data.
NTSTATUS: NT code 0x80041017 - NT code 0x80041017

[yancy]

Could you post the version # your running for "Check_WMI_Plus" & "WMIC" so we can verify the update succeeded.

/usr/bin/wmic -V
Version 4.0.0tp4-SVN-build-UNKNOWN

cat /usr/local/nagios/libexec/check_wmi_plus.pl | grep "my \$VERSION"
my $VERSION="1.49";

[cwscribner]

Code: Select all

[root@myserver ~]# /usr/bin/wmic -V
Version 4.0.0tp4-SVN-build-UNKNOWN
[root@myserver ~]# cat /usr/local/nagios/libexec/check_wmi_plus.pl |grep "my \$VERSION"
my $VERSION="1.42";

I uploaded the most recent WMI wizard per your link, but it looks like the .pl version didn't change.

[scottwilkerson]

What are the permissions on this file

Code: Select all

ls -l /usr/local/nagios/libexec/check_wmi_plus.pl

[cwscribner]

Code: Select all

-rwxr-xr-x 1 nagios users 135018 Sep 27 14:18 /usr/local/nagios/libexec/check_wmi_plus.pl

[scottwilkerson]

I don't know why that wouldn't update, but I'm going to attach the 1.49 file for you to move to your server

[yancy]

Check_wmi_plus needs a .conf and .ini file to work correctly

try removing (if they exist):

-rwxr-xr-x 1 nagios users 2405 Feb 17 12:59 check_wmi_plus.conf
-rwxr-xr-x 1 nagios users 46543 Feb 17 12:59 check_wmi_plus.ini
-rwxr-xr-x 1 nagios users 237155 Feb 17 12:59 check_wmi_plus.pl

cd /usr/local/nagios/libexec
rm check_wmi_plus.*

and then re-run the wizard which will install the .conf, .ini and .pl