Checks randomly not reaching hard state

[burkm]

Yes, I cloned the maint branch yesterday.

The problem I'm seeing is that sometimes checks return critical results up to the max check attempts, but remain in the SOFT state. Therefore it sends no notifications.

[scottwilkerson]

The problem I'm seeing is that sometimes checks return critical results up to the max check attempts, but remain in the SOFT state. Therefore it sends no notifications.

Is the services host or any dependencies in a non-UP state?

[burkm]

No, the particular service check I'm watching has no dependencies; nor does the host that it's on. The host has a dependent host, but both are up. I've double-checked that all notifications are enabled.

Here are some nagios.log messages for that service:

Code: Select all

[1536130094] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;1;SNMP CRITICAL - Drives *4*
[1536130214] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;2;SNMP CRITICAL - Drives *4*
[1536130335] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;3;SNMP CRITICAL - Drives *4*
[1536130455] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;3;SNMP CRITICAL - Drives *4*
[1536130575] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;3;SNMP CRITICAL - Drives *4*
[1536130695] SERVICE ALERT: Roentgenium;HP Drives;CRITICAL;SOFT;3;SNMP CRITICAL - Drives *4*
    ...

[scottwilkerson]

is it possible for you to PM me your current status.dat ?