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Re: Failed to create PDF Verify that your Nagios XI server
Posted: Thu Aug 30, 2018 11:54 am
by dimsum
The problem has gone away! but I got the error 2 things.
1. It's very slow to export pdf. I waiting ~4mins to export a pdf done.
2. sql error.
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Thu Aug 30, 2018 1:02 pm
by lmiltchev
Have you checked the mysqld.log (or mariadb.log) for crashed db tables or other errors? Please follow the troubleshooting steps, outlined in our KB article on the topic here:
https://support.nagios.com/kb/article/n ... es-24.html
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Thu Aug 30, 2018 3:12 pm
by dimsum
No error on the mariadb.
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Thu Aug 30, 2018 3:47 pm
by lmiltchev
It's possible that the connection timed out, which caused the error.
What is the wait_timeout set at in the mariadb? Run the following command and show the output:
Code: Select all
echo "show global variables like 'wait_timeout'" | mysql -u root -pnagiosxi
You may try increasing this value, especially if you are running a very large reports.
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Mon Sep 03, 2018 10:55 pm
by dimsum
For the problem, I have backed-up and restored on the in-place system reinstall OS and XI. now graphs it working.
Thank you.
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Tue Sep 04, 2018 8:56 am
by lmiltchev
@dimsum, do you have any more issues/questions or it is OK to lock this topic?
Re: Failed to create PDF Verify that your Nagios XI server
Posted: Fri Sep 07, 2018 3:33 am
by dimsum
Okay, Please lock this topic.
Thank you.