Email notifications not working

[manimurugesan]

hello

I am able to run

PFB log's

tail -f /usr/local/nagiosxi/tmp/phpmailer.log

[01-02-2019 15:00:01] The following From address failed:<mail id>
Called MAIL FROM without being connected,,,SMTP server error: Called MAIL FROM without being connectedSMTP server error: Called MAIL FROM without being connected (method=smtp;host=1<ip>;port=25;security=none), Referer: include s/components/xicore/xicore.inc.php > Event Handler Notification Email
[01-02-2019 15:00:01] The following From address failed: <mail id>: Called MAIL FROM without being connected,,,SMTP server error: Called MAIL FROM without being connectedSMTP server error: Called MAIL FROM without being connected (method=smtp;host=<ip>;port=25;security=none), Referer: include s/components/xicore/xicore.inc.php > Event Handler Notification Email

[scottwilkerson]

Do you have a valid "From" address specified in Admin -> "Manage Email Settings"?

It looks like the SMTP server is rejecting the From address

[manimurugesan]

Hello,

Now i am getting this error could you please help us to resolve this issue ?

A test email was sent to <my mail id>
----
Mailer said: [01-14-2019 18:34:04] SMTP Error: The following recipients failed: <my mail id>: Unable to relay for <my mail.id> (method=smtp;host=<smtp server ip>;port=25;security=none), Referer: admin/testemail.php
An error occurred sending a test email!

[scottwilkerson]

You likely need to authenticate to your SMTP server. Please reach out to the mail administrator for the SMTP server you are using.

[manimurugesan]

Thanks .

In nagiosxi we have configured many users so once they authenticated means if i enable mail notification for users then all the users will receive
right ?

[scottwilkerson]

Thanks .

In nagiosxi we have configured many users so once they authenticated means if i enable mail notification for users then all the users will receive
right ?

I am referring to authenticating on the Mail Settings page to the SMTP server. All users would use the same settings once it is resolved if they are using the standard XI notification handlers.

[manimurugesan]

Thanks for your response.

I will check and let you know

[scottwilkerson]

Thanks for your response.

I will check and let you know

Sounds good

[manimurugesan]

Hello,

thanks for your support .

The email notifications issue has been resolved.

Now I can send email notifications to my mail box .

[scottwilkerson]

Hello,

thanks for your support .

The email notifications issue has been resolved.

Now I can send email notifications to my mail box .

great! Glad to hear they are resolved!

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