Nagios Support Forum

Posted: **Thu Mar 28, 2019 7:45 am**

Hi Team ,

Nope , Not only itadmin user is our problem .

We have few more user wwmon,monitor, etc. all are having this kind issue . This users are not even in any contactgroups ,Still they are getting only hostmon user like servers, that is main problem now.

Our requirement is, User should have only limited servers access and this user should get only concern servers email notification.

We have only four hostgroups in our nagios server. each have only one contact, that are as below:

Hostmon - hostmon , ITMON -IT-MON , itadmin - itadmin , monitor - wwmon

https://support.nagios.com/forum/downlo ... w&id=25894

Also new users have the same amount of hosts as same as hostmon user hosts. we recently created the user wwmon and monitor , we didn't even configure the hosts in the hostgroup level or hosts level .

Still this two user are having the same amount of hosts, please find the attachment .

https://support.nagios.com/forum/downlo ... w&id=25895

https://support.nagios.com/forum/downlo ... w&id=25896

Is there any possibility to have skype / webex call with nagios support team ? if its possible we can easily explain and fix the issue quickly

Regards
CentricIT

Posted: **Thu Mar 28, 2019 9:34 am**

If the profile that you posted, I can see the contactgroup called HostMon and it has the following members in it.

Code: Select all

hostmon,tdoan,shanthan,satish,praveenkumar,prabhu,plandry,pduraiswamy,nagiosadmin,monitor,kamal,jcervantes,itadmin,IT-MON,haziz,dharani

How that is getting set is in the Contact Template called xi_contact_generic, the contact group called HostMon is added to it. See below.

Code: Select all

define contact {
    name                             xi_contact_generic
    contactgroups                    HostMon
    host_notification_period         xi_timeperiod_24x7
    service_notification_period      xi_timeperiod_24x7
    host_notification_options        d,u,r,f,s,
    service_notification_options     w,u,c,r,f,s,
    host_notification_commands       xi_host_notification_handler
    service_notification_commands    xi_service_notification_handler
    register                         0
}

When you create a new user, they get the xi_contact_generic template set to them and the contact is set to the contact group from the template through inheritance.

To fix this, edit the contact template called xi_contact_generic and remove the contact group from it.

Then, you will have to re-edit all of the contacts to make sure they are set in the correct contact groups or hosts so they can see the hosts that you want them to.

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