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Re: Not getting alerts when Wan link goes down in Network de
Posted: Mon Jun 24, 2019 4:41 pm
by shinuvarghesea
Tried that, it did not work. Same error.
Re: Not getting alerts when Wan link goes down in Network de
Posted: Mon Jun 24, 2019 4:44 pm
by lmiltchev
Is opening a support ticket via our support center an option for you? If it is, please open a ticket here:
https://support.nagios.com/tickets/
We may need to schedule a remote session in order to further troubleshoot the issue.
Re: Not getting alerts when Wan link goes down in Network de
Posted: Mon Jun 24, 2019 5:53 pm
by shinuvarghesea
Yes I can open a ticket. But I will have to use a different user account for that.
How can I relate that ticket with this post and troubleshooting we have done here so that we can get connected for an online session.
Re: Not getting alerts when Wan link goes down in Network de
Posted: Tue Jun 25, 2019 9:46 am
by lmiltchev
You can just provide a URL to this forum post in your ticket, and mention that this is in regards to the "Not getting alerts when Wan link goes down in Network device" post.