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Re: my nagios xi can't monitor any device after online
Posted: Mon Sep 09, 2019 10:27 pm
by kimseng
OK when i got this issue again i will follow your step but one more this is public forum so how to share my attachment system profile?
Re: my nagios xi can't monitor any device after online
Posted: Tue Sep 10, 2019 8:52 am
by lmiltchev
You can send me (or any other member of the Nagios Support team) the profile via a private message (PM). This way, you are not going to be posting sensitive info on the public forum.
Re: my nagios xi can't monitor any device after online
Posted: Tue Oct 01, 2019 2:33 pm
by tgriep
The system profile only has a short snapshot of the log file entries so there is not data for September 5th so to troubleshoot this, we will need to know the Names of the Host and Services that generated the Warnings and unknowns when the server was setup to access the internet.
What changes are you doing to allow the internet access and what device are you changing the settings on?
The error from the first post could be caused by a yum cache that needs to be cleared, run this to clean it out.
yum clean all
If there is a Proxy server available, there are some settings you can change on the Nagios server to use it.
See this article.
https://support.nagios.com/kb/article/n ... s-147.html
Re: my nagios xi can't monitor any device after online
Posted: Wed Oct 02, 2019 2:34 am
by kimseng
tgriep wrote:The system profile only has a short snapshot of the log file entries so there is not data for September 5th so to troubleshoot this, we will need to know the Names of the Host and Services that generated the Warnings and unknowns when the server was setup to access the internet.
What changes are you doing to allow the internet access and what device are you changing the settings on?
The error from the first post could be caused by a yum cache that needs to be cleared, run this to clean it out.
yum clean all
If there is a Proxy server available, there are some settings you can change on the Nagios server to use it.
See this article.
https://support.nagios.com/kb/article/n ... s-147.html
when i allow the internet to NagiosXI i got the WARNING all Host and Service
WARNING: SNMP error: No response from remote host 'x.x.x.x'
Re: my nagios xi can't monitor any device after online
Posted: Wed Oct 02, 2019 8:13 am
by tgriep
What I suspect that when the changes are done to allow the Nagios server access to the internet, it is changing the way the SNMP traffic is routed across your network.
Make sure that when you do the changes, that you are allowing port 161 UDP to route back and forth between the remote devices and the Nagios server.
Re: my nagios xi can't monitor any device after online
Posted: Wed Oct 02, 2019 8:29 am
by kimseng
Please guide me a few ways to check this issue?
Re: my nagios xi can't monitor any device after online
Posted: Wed Oct 02, 2019 8:43 am
by tgriep
I cannot as I do not know how your network is setup and what sort of device and changes you are doing to allow the Nagios server to connect to the internet.