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Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 11:16 am
by tpwebb
File attached

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 11:23 am
by scottwilkerson
Lets make a backup of your existing file

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cp /usr/local/nagvis/etc/nagvis.ini.php /usr/local/nagvis/etc/nagvis.ini.php~
then extract the attached zip and replace /usr/local/nagvis/etc/nagvis.ini.php with it

This file comments out the line

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logonenvvar="PHP_AUTH_USER"
And changes

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logonmodule="LogonSession"
and

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backend="nagiosxi"
this is a typical 5.6.6 setup

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 11:25 am
by scottwilkerson
Had to make an update to the file as you didn't even have the backend definition

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 12:12 pm
by tpwebb
Hello Scott,

I am now getting just a white screen with nothing being displayed from nagvis.

Just confirming, I have copied the file as requested

To be sure it has uploaded i have done a copy and past from the ssh session to the machine

logonmodule="LogonSession"
;;logonenvvar="PHP_AUTH_USER"
; logonenvcreateuser="1"
; logonenvcreaterole="Guests"

; Options to configure the Overview page of NagVis
backend="nagiosxi"

The existing file had
backend="ndomy_1"


Thanks for your assistance

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 12:22 pm
by tpwebb
Error message

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 12:39 pm
by scottwilkerson
This is really odd.

Please post the output of the following

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grep nagvis /var/log/httpd/error_log

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 12:53 pm
by tpwebb
There is nothing in it about nagvis

I have attached the file

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 1:23 pm
by scottwilkerson
That is weird you got a 500 error but no error in the log.

Let's make sure NagVis is even correctly upgraded to the current version
Please run the following and return the results

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grep CONST_VERSION /usr/local/nagvis/share/server/core/defines/global.php

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 5:42 pm
by tpwebb
[root@nagios /]# grep CONST_VERSION /usr/local/nagvis/share/server/core/defines/global.php
define('CONST_VERSION', '1.8.5');

Re: Issues With Nagvis Authentication

Posted: Thu Nov 21, 2019 5:52 pm
by scottwilkerson
Ok, for some reason it looks like your NagVis is not update to the current version

Can you show the output of the following

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grep COMPONENT_VERSION /usr/local/nagiosxi/html/includes/components/nagvis/nagvis.inc.php
ll /usr/local/nagiosxi/html/includes/components/nagvis/