History not working after update

[lmiltchev]

Sure thing - we will keep this thread open for the time being. Let us know if you are still having issues after the upgrade to XI 5.7.2. Thanks!

[RebeccaIlene]

Do you know how we can get a tar file of an older version of Nagios?

How can we revert to Nagios version 5.6.5?

[scottwilkerson]

Do you know how we can get a tar file of an older version of Nagios?

How can we revert to Nagios version 5.6.5?

All historical versions are available here
https://assets.nagios.com/downloads/nag ... rsions.php

[RebeccaIlene]

Thanks for that.

We have noticed another issue. A lot of soft checks are failing causing 3K of the services to go to critical and then minutes later they go back to normal.

Can you please suggest what is causing this and how it can be fixed permanently?

[scottwilkerson]

Thanks for that.

We have noticed another issue. A lot of soft checks are failing causing 3K of the services to go to critical and then minutes later they go back to normal.

Can you please suggest what is causing this and how it can be fixed permanently?

Did you lose network connectivity?

That would be a primary reason I could see this happening, beyond that I would need to know what types fo checks there were and what types of responses you received

[RebeccaIlene]

We didn't have any network issues at that time. No other systems were effected except for Nagios.
These were for most NRPE checks that returned a "Return code error" and some "connection refused from peer".
Then they automatically get fixed.

[scottwilkerson]

We didn't have any network issues at that time. No other systems were effected except for Nagios.
These were for most NRPE checks that returned a "Return code error" and some "connection refused from peer".
Then they automatically get fixed.

Was this a one time issue, or have you seen this repeatedly?

[RebeccaIlene]

We have seen this happen repetitively. We haven't updated the version of Nagios to 5.7.2 yet. It's still at 5.7.1.
Could this be the cause for it?

[ssax]

Please PM a fresh copy of your profile so we can take a look at what's occurring. Include the /usr/local/nagios/var/nagios.log file for a day when this occurred or from /usr/local/nagios/var/archives if it occurred in the past.

I would upgrade to XI 5.7.2 as there have been some important bugfixes and let us know if that resolves your issues. If it doesn't, please PM me a FRESH copy of our profile (once on 5.7.2 as well), you can download it from Admin > System Profile by clicking the Download Profile button.

We need to see the full output from the checks that are failing so we can try to determine what the problem is.

[RebeccaIlene]

Hi Sean,

You can close this case. We have updated the version to 5.7.2 and haven't observed this issue again.

Regards,
Rebecca