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Re: History not working after update

Posted: Tue Jul 14, 2020 8:54 am
by lmiltchev
Sure thing - we will keep this thread open for the time being. Let us know if you are still having issues after the upgrade to XI 5.7.2. Thanks!

Re: History not working after update

Posted: Fri Jul 17, 2020 12:05 am
by RebeccaIlene
Do you know how we can get a tar file of an older version of Nagios?

How can we revert to Nagios version 5.6.5?

Re: History not working after update

Posted: Fri Jul 17, 2020 8:08 am
by scottwilkerson
RebeccaIlene wrote:Do you know how we can get a tar file of an older version of Nagios?

How can we revert to Nagios version 5.6.5?
All historical versions are available here
https://assets.nagios.com/downloads/nag ... rsions.php

Re: History not working after update

Posted: Tue Jul 21, 2020 9:38 pm
by RebeccaIlene
Thanks for that.

We have noticed another issue. A lot of soft checks are failing causing 3K of the services to go to critical and then minutes later they go back to normal.

Can you please suggest what is causing this and how it can be fixed permanently?

Re: History not working after update

Posted: Wed Jul 22, 2020 7:55 am
by scottwilkerson
RebeccaIlene wrote:Thanks for that.

We have noticed another issue. A lot of soft checks are failing causing 3K of the services to go to critical and then minutes later they go back to normal.

Can you please suggest what is causing this and how it can be fixed permanently?
Did you lose network connectivity?

That would be a primary reason I could see this happening, beyond that I would need to know what types fo checks there were and what types of responses you received

Re: History not working after update

Posted: Sun Jul 26, 2020 9:28 pm
by RebeccaIlene
We didn't have any network issues at that time. No other systems were effected except for Nagios.
These were for most NRPE checks that returned a "Return code error" and some "connection refused from peer".
Then they automatically get fixed.

Re: History not working after update

Posted: Mon Jul 27, 2020 3:59 pm
by scottwilkerson
RebeccaIlene wrote:We didn't have any network issues at that time. No other systems were effected except for Nagios.
These were for most NRPE checks that returned a "Return code error" and some "connection refused from peer".
Then they automatically get fixed.
Was this a one time issue, or have you seen this repeatedly?

Re: History not working after update

Posted: Mon Jul 27, 2020 8:49 pm
by RebeccaIlene
We have seen this happen repetitively. We haven't updated the version of Nagios to 5.7.2 yet. It's still at 5.7.1.
Could this be the cause for it?

Re: History not working after update

Posted: Tue Jul 28, 2020 1:40 pm
by ssax
Please PM a fresh copy of your profile so we can take a look at what's occurring. Include the /usr/local/nagios/var/nagios.log file for a day when this occurred or from /usr/local/nagios/var/archives if it occurred in the past.

I would upgrade to XI 5.7.2 as there have been some important bugfixes and let us know if that resolves your issues. If it doesn't, please PM me a FRESH copy of our profile (once on 5.7.2 as well), you can download it from Admin > System Profile by clicking the Download Profile button.

We need to see the full output from the checks that are failing so we can try to determine what the problem is.

Re: History not working after update

Posted: Thu Aug 27, 2020 1:37 am
by RebeccaIlene
Hi Sean,

You can close this case. We have updated the version to 5.7.2 and haven't observed this issue again.

Regards,
Rebecca