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Re: NagiosXi - Time periods ranges

Posted: Thu Jul 23, 2020 10:45 am
by Bala.Mutyam
@scottwilkerson: Hi, settings all looks fine.

We are supposed receive email notification from 7am-7pm as per the timeperiod but we are receiving 1pm to 1am. Not sure if i missed something here?

Thannks

Re: NagiosXi - Time periods ranges

Posted: Thu Jul 23, 2020 12:05 pm
by scottwilkerson
Bala.Mutyam wrote:@scottwilkerson: Hi, settings all looks fine.

We are supposed receive email notification from 7am-7pm as per the timeperiod but we are receiving 1pm to 1am. Not sure if i missed something here?

Thannks
This sounds like the system time might be off

What do you see in Admin -> System Profile -> View System Info in the "Date/Time" section?

Re: NagiosXi - Time periods ranges

Posted: Fri Jul 24, 2020 6:28 am
by Bala.Mutyam
Time was pointing to Chicago and corrected.

Thanks

Re: NagiosXi - Time periods ranges

Posted: Fri Jul 24, 2020 9:18 am
by scottwilkerson
Bala.Mutyam wrote:Time was pointing to Chicago and corrected.

Thanks
For clarity, both PHP and system time matched?
e.g.

Code: Select all

PHP Timezone: US/Central
PHP Time: Thu, 23 Jul 2020 12:00:45 -0500
System Time: Thu, 23 Jul 2020 12:00:45 -0500

Re: NagiosXi - Time periods ranges

Posted: Mon Jul 27, 2020 2:52 am
by Bala.Mutyam
yes, both matched.

Code: Select all

Date/Time
PHP Timezone: Europe/London
PHP Time: Mon, 27 Jul 2020 08:49:30 +0100
System Time: Mon, 27 Jul 2020 08:49:30 +0100

Re: NagiosXi - Time periods ranges

Posted: Mon Jul 27, 2020 6:51 am
by scottwilkerson
Bala.Mutyam wrote:Time was pointing to Chicago and corrected.

Thanks
Bala.Mutyam wrote:yes, both matched.

Code: Select all

Date/Time
PHP Timezone: Europe/London
PHP Time: Mon, 27 Jul 2020 08:49:30 +0100
System Time: Mon, 27 Jul 2020 08:49:30 +0100
I'm confused, first you said Chicago time, and them you showed London time.

the difference between these 2 timezones is 6 hours, which is the difference you are seeing, you need to set the time periods based on the time set in the system

Re: NagiosXi - Time periods ranges

Posted: Mon Jul 27, 2020 7:02 am
by Bala.Mutyam
Before the issue it got incorrect time zone which is Chicago and i have changed to correct London time same as the system.

Re: NagiosXi - Time periods ranges

Posted: Mon Jul 27, 2020 9:48 am
by scottwilkerson
Bala.Mutyam wrote:Before the issue it got incorrect time zone which is Chicago and i have changed to correct London time same as the system.
Can we mark this as resolved now?

Re: NagiosXi - Time periods ranges

Posted: Wed Aug 05, 2020 6:43 am
by Bala.Mutyam
Please mark it resolved, thanks

Re: NagiosXi - Time periods ranges

Posted: Wed Aug 05, 2020 6:55 am
by scottwilkerson
Bala.Mutyam wrote:Please mark it resolved, thanks
Great!

Marking resolved